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Thread: Polaris 380 hangs up

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    Polaris 380 hangs up

    I've been reading several of the posts about the Polaris 380. I see some of you are saying that it doesn't do steps very well. Mine hangs up all the time on the steps no matter how I adjust the jet on the back or any thing else. There is a "back up" valve on the thing but it doesn't seem to be able to pull it out from where it's hung up. I have no idea why, there is nothing blocking it. The unit seems to just lie over on its port side and sit there. I've tried adjusting the float, the nozzle and the tail pressure but nothing works. (other than me going out there and picking up the hose and moving the **** thing) Any suggestions ( other than buying something else)

    thank you

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    Join Date
    Jan 2009
    Cupertino, CA

    Re: Polaris 380 hangs up

    Yeah, mine definitely has a thing going with the wedding-cake steps. Sweet tooth or something else, hard to say...

    I assume you've checked for adequate pressure, i.e. the wheels rotate at the right RPM. Low pressure means the backup won't be as strong as might be necessary.

    I have noticed on mine that the backup valve tends to move over time, and I have to adjust it so it points the right direction again every so often. Reorienting the flow might help it back off the steps.
    BBB "Intermediate Swimmer"
    IG plaster pool 18.5K gal, Hayward Pro-Grid DE filter, 3/4 HP Hydramax II; Polaris 380, 3/4 HP booster
    AG spa 325 gal, probably Sundance of some kind
    Water testing instructions on one page

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