I'm away on travel but my wife just dropped me a message to say our liner has a huge bubble in it and the pool water is down below the skimmer. Offhand it sounds like a liner leak of some kind, a significant one at that. I'm reaching out because the pool liner was installed about three years ago, generally speaking do I have any recourse with the liner warranty and/or the installer?
That aside assuming the liner has no obvious tears I assume the best option is to have someone drain the pool, reset and reseal the liner (around steps, etc.) and refill? While they are in there I know we generally have an issue with high water that can cause the liner to float (especially in the shallow end) so is it time to put in french drains with a pump or some other configuration? Just looking for ideas, also if anyone knows a good pool service company in the Hampton Roads area (Suffolk, VA) I'm very interested.