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Thread: Dolphin - 2011 - Please Help

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    Dolphin - 2011 - Please Help

    We bought a house in January and the owners left us the Dolphin 2011 and the DVD to watch. We watched the DVD and put it in the water and to our amazement and luck - it worked wonderfully.

    We cleaned it out according to the DVD - went to use it again the other night and it won't sink!

    It just stays a float - we have no idea why or what could be causing it. I tried to look online for troubleshooting - but no one has this same problem it seems?
    18,500 IG Gunite Tahoe Blue pool With 7x7 attached Spa
    Jandy CL580 Filter x4
    Jandy Stealth 2.0 Two Speed Pump
    Pentair LA001N BOOSTER PUMP
    AQUA PURE PLC1400 SWG
    JANDY LXI 400k BTU HEATER
    AQUA LINK RS CONTROL PANEL
    TF-100 Test Kit & Speedstir

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    Re: Dolphin - 2001 - Please Help

    SORRY EVERYONE - I MEANT TO WRITE DOLPHIN 2001! NOT 2011.
    18,500 IG Gunite Tahoe Blue pool With 7x7 attached Spa
    Jandy CL580 Filter x4
    Jandy Stealth 2.0 Two Speed Pump
    Pentair LA001N BOOSTER PUMP
    AQUA PURE PLC1400 SWG
    JANDY LXI 400k BTU HEATER
    AQUA LINK RS CONTROL PANEL
    TF-100 Test Kit & Speedstir

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    JasonLion's Avatar
    Join Date
    May 2007
    Location
    Silver Spring, MD
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    37,879

    Re: Dolphin - 2011 - Please Help

    Every now and then ours won't sink until it is turned on. Have you tried turning it on once it is floating in the water?
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

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    Join Date
    Aug 2010
    Location
    Dallas, TX
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    4,052

    Re: Dolphin - 2011 - Please Help

    Put it in the water sideways, this seems to get the air out better than putting it in level. And like Jason said, turn it on and that usually clears the rest.
    Built in 1957 44,000 gallon in-ground, Wet Edge Primera Stone in Sky Blue, Intelliflo VF Pump, 600 lb. Pentair Triton II TR-100 Sand Filter, CircuPool RG 60 Plus SWG, TF-100 test kit
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    Re: Dolphin - 2011 - Please Help

    I found that if you shake it from left to right a few times, it helps remove the air. Another method is to turn it upside down. This alo helps expel the air.

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