This problem of chalkiness was addressed at the same time as another issue - replacing our salt water generator. So, my steps might seem a little odd but it was based upon some other factors.
Since we were replacing the SWG and had to lower the salt content of the pool, we needed to drain 1/3 - 1/2 of the water. (We were reducing from 5000ppm to 3500ppm.) Hubby decided that since we were draining down so much, he wanted to drain it down far enough to caulk around the skimmer, light, and return jets. (Which meant we drained about 2/3rds of the water.) Our goal was to get the water at the optimum levels before putting on the new SWG so that the new SWG could 'hit the ground running'.
After the caulking had dried, I started refilling the pool. Immediately after I started the fill process (literally - the moment the hose was dumping water into the pool), I added the initial dose (but doubled as per the instructions) of the scale & stain control.
It took about 6-7 hours to fill completely and around hours 4-5, I started noticing these white flakes floating on the top of the pool. (The filter still wasn't running yet as the water wasn't high enough.) If I tried to pick one up, it would wrap around my finger like shrink wrap. If I rubbed it, it would rub into a white, chalky, residue. I think it was that crud on the sides already starting to disintegrate.
Once the filter started running (we turned it on and let it run for the next 24-48 hours non-stop), we dumped in the hardness plus. (Adding a little less than recommended. We always do this because it seems like every time we add the recommended amounts, we overshoot the target.) So, there was only about 6-8 hours between adding the two products.
No, the pool did not cloud up when adding either of these products. It did not get cloudy until we scrubbed the sides. It would cloud up enough though that you couldn't even see the bottom of the pool. It would dramatically subside within about 24 hours but clarifier cleared it up completely within an hour or two and returned the water to a beautiful, sparkling state. Did I need the clarifier? I dunno. We have this product, have used it for years and love it. I think it does a nice(r) job of making the grit and bugs fall down to the bottom of the pool and keeps the water sparkling. Do I think my filter could have done it? Yes, it probably would have eventually.
Quote: "Are you saying the fiberglass above the water is "worse"? I have tile, which sits 1/2 in the water and 1/2 out of the water. Curious as to what it feels like?" No, just the opposite. The fiberglass above the water is perfectly smooth and slick. The fiberglass below the waterline is rough. (It feels like a very, very, very fine sandpaper.) It's rough enough in some spots (I think where the return jets tend to send the water) that you can actually feel your swim suit kind of catch on it. Those same areas are where I could get the most stuff scrubbed off and I think it's the spots that were the worst. I can scrub on them with a brush or magic clean eraser and get them smoothed down better after each scrubbing. There is no section, though, where I think I have scrubbed off all the way down to the smooth, silky, feel of the fiberglass equal to how it feels above the waterline with the exception of the seating area. The actual part that you sit on feels as smooth as the above-water-fiberglass but I think that's because our rear-ends have kept that polished for years :-D The sides leading up to the bench feel like the rest of the pool - slightly rough.
I cannot answer your question of whether the calcium hardness can go bad over years. I'm not a scientist (and I haven't even stayed in a Holiday Inn Express in years!) I would guess that it's probably fine though and may only have clumped up and a bit harder to dissolve. Just my guess though.
Please keep me updated though and I'd love to hear how this turns out for you.