Hi I had a pool installed about four weeks ago. I followed all the instructions the pool store gave me about adding chemicals. The first couple of days the water was sparkling blue, but then I noticed leaks on the pump. I called the installer and shut off the pump until the installer got out there and fixed it two days later. By then my water was no longer crystal clear. After it was fixed I tried following the pool installers instructions again, but it didn't work. I cant get the water clear. Its very cloudy.
The instruction manual told me not to use chlorine schock because it could make the water cloudy, but my FC levels were at 0 and my water was cloudy anyway, so I tried some of the shock from Wal-Mart.
Well it didn't make my pool clear. I tested the pool (with test strips the pool store gave me) after the chlorine schock, and my FC levels were high and my PH and AK were normal, but my pool still isnt clear. When I look very closely it almost looks like little white pieces floating in the the water. I really have no idea what I am doing and how to get it crystal clear again. My manual says something about filter helper which I haven't tried yet I was going to buy some do you all think it would help?