Jandy Spa Light Will Not Stay Lit

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douglee25

0
Apr 14, 2010
92
Philadelphia, PA
I have a Jandy colored spa light (water colors model maybe?) that will turn on for maybe 5 minutes and then shut off.

I have a pool light connected in parallel to this light and it works fine. Therefore, I know it's not a relay issue, a wiring issue, breaker issue, etc. I have double checked everything with a meter and also double checked my connections. Everything appears to be OK. The light worked flawlessly all last summer. On the last day of the season, the light went out after about 3 hours of use that evening. When I reopened this year, the light turns on, stays lit for 5 minutes, then shuts off. If I leave the light off for 10 minutes, I can get the light to come back on again.

Has anyone seen this issue before? Is there a fix? I am really hoping I don't have to replace this light (a la $500 smackeroos!).

Doug
 
I'm no Jandy Spa Light technician - but it sounds like it is overheating and has some sort of protection circuit. It's an LED fixture yes? I work with a lot of LED stuff in my industry and these kinds of auto-reset thermal protection circuits are fairly common.

I wouldn't think it's anything simple to fix with your wiring.
 
These lights appear to be 120volt. The pool is around 10-12 years old (just bought the house last year) so I'm unsure on the age of most of the equipment.

I too thought it could be overheating, but I'm not sure. I guess I will have to pull the light out of the niche and see what I can find. Either way, I have to say Jandy was of little help when I called them. They offer no support for repair of their lights. If it doesn't work, they just said to replace it. Weird huh?

Doug
 
lightingguy said:
I'm no Jandy Spa Light technician - but it sounds like it is overheating and has some sort of protection circuit. It's an LED fixture yes? I work with a lot of LED stuff in my industry and these kinds of auto-reset thermal protection circuits are fairly common.

I wouldn't think it's anything simple to fix with your wiring.
Click to expand...

I had this problem with the SAM in my pond... had to replace it.
 
Well I should probably update title in this thread.... I pulled the light today after work. First of all, the light is not a Jandy but a Pentair. The previous owner had Jandy EVERYTHING but the pool light was a Pentair - go figure?

Anyway, it's the SAL light by Pentair.... model #640001. It's a 120v light but it uses the 12v bulbs inside. I found one bulb burned out, but I put another bulb in temporarily to try the light out. I got the light to work once in the 3 hours that I messed with it. I took my meter and got the correct voltage on 3 out of the 4 sockets, but again, the light would not light up. I tried the bulbs in my home lighting system and they lit up fine. My guess is that even though the unit was putting out 12 volts at the socket base, there wasn't enough amperage to light the bulb. My meter does not test amperage high enough to take a reading. I pulled the whole light out from the conduit. I suppose it's dead. Dang, one more expenditure this year.

Can anyone hook me up with some discounted pricing on this light? Cheapest I found online was $360 shipped.

Doug
 
The light is a SAL, not a SAM. It doesn't have a color wheel, just 4 bulbs inside.

I looked into the intellibrite model, but my thought was that if the leds burned out on that model, they were much more expensive to replace vs. the bulbs in the SAL.

Thoughts?

Doug
 
A Sal light is a color wheel light for a spa. Are you saying there is no color wheel inside?

The led's are rated for 35, to 40,000 hours.
So 4 hours a day x 365 days x 25 years=36,500.00
I dont think you will be changing the LED's any time soon.

I run mine 7 to 8 hours a night, and I am over 5 years, no issues.
 

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Just-a-PB said:
A Sal light is a color wheel light for a spa. Are you saying there is no color wheel inside?

The led's are rated for 35, to 40,000 hours.
So 4 hours a day x 365 days x 25 years=36,500.00
I dont think you will be changing the LED's any time soon.

I run mine 7 to 8 hours a night, and I am over 5 years, no issues.
Click to expand...

The SAM lights use a color wheel that actually spins to choose which color is displayed. The SAL lights use a stationary wheel and 4 different lights to produce the colors displayed (I believe this to be correct anyway).

Doug
 
Well I took everyone's advice. I purchased a Penntair Intellibrite for the spa for $399 plus shipping.

If it fails for some reason, you guys need to help with the light engine replacement bill! lol

Thanks again everyone!

Doug

Edit - Get this.... I called the local pool supply place near me. They are basically a supply house for installers only, except that at this location, they still have the original retail store that started the chain. Anyway, I called for pricing on the light. They wanted $789 for the light! I asked if they could match pricing because I'd rather give the business to the local company. They asked the price and I told them. They said there is no way in heck they could get it at that price. So I responded that I'm sure if I can get the light at $399 and there is markup in that price, that means the local supplier is over 100% markup! I said I know you have some room to move, can't you do any better on the price? He goes well I can do better... the best I can do is $745! Ridiculous. Mind you, one of my buddies has a pool business, so I asked him to get pricing for me. His cost with no markup was around $550. Amazing isn't it? Now the intriguing thing is, this same local company is typically cheaper for most chemicals and most pool equipment parts. They usually have most items in stock too. You would figure a company that does such high volume in business would be able to pass more savings onto the consumer? Such is economics I guess....
 
Hi folks, I don't know if this will help anyone, but I found an easy fix today with the help of a pool tech. The problem I had been having with my colored lights (about three years old) is that no matter what color I selected, the white light would go on, then off, and the lights would stay dark - no color. I called the technician at my pool company, and he said that sometimes with the Jandy lights, if there has been any kind of power outage or flicker, the light controller can become "confused" and be unable to activate the colored lights. The fix for this? Turn on the color light function, select "color splash" and let that cycle for a few minutes. Apparently, Jandy build in a "reset" for the brain behind the lights, and activating "color splash" triggers that reset (kind of like rebooting a computer). I tried it, and it works like a charm - all of my color lights now work fine. Hope this helps.
 
peteharned said:
Hi folks, I don't know if this will help anyone, but I found an easy fix today with the help of a pool tech. The problem I had been having with my colored lights (about three years old) is that no matter what color I selected, the white light would go on, then off, and the lights would stay dark - no color. I called the technician at my pool company, and he said that sometimes with the Jandy lights, if there has been any kind of power outage or flicker, the light controller can become "confused" and be unable to activate the colored lights. The fix for this? Turn on the color light function, select "color splash" and let that cycle for a few minutes. Apparently, Jandy build in a "reset" for the brain behind the lights, and activating "color splash" triggers that reset (kind of like rebooting a computer). I tried it, and it works like a charm - all of my color lights now work fine. Hope this helps.
Click to expand...

This sounds just like the problem I am having, spa light is totally dim, looked like it almost lost the green colors, now they are all dim.

I only have

"Slow Splash"
&
"Fast Splash" as options, and that doesn't seem to be resetting it, any ideas from anyone?
 
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