Arrgggh! Not even one full season with the pool and I'm already running out of pool "professionals" in our area that I haven't fired!
The latest is this -- I went to try and unscrew (for cleaning) the clear plastic bowl that holds the "Energy Filter" for the pool's Jandy Ray Vac system. I couldn't budge it, so (thinking it was my lack of strength), when my husband got home I asked him to have a go at it. He discovers that someone caulked the bowl in place, right at the joint where it should unscrew! It has to have been the guys from the pool company we hired to close the pool last fall and open it last week (not sure if it happened at closing or opening; would this part normally be taken off and stored for winter, or left in place?). I already know that the opening team didn't have any familiarity with the Jandy Ray Vac because they hadn't set the pressure correctly (so it wasn't running right) and I called the company about it; they acknowledged that the guy who was here, though he was "very experienced", was not familiar with Ray Vac since they are not very common.
My husband tried to scrape off what caulk he could, but still couldn't get the filter unscrewed. We can't run the Ray Vac anymore til it's clean -- it all gunked up with worms and other lovely things so there's not sufficient pressure to run the unit properly.
Any suggestions?? What's involved if it can't be unscrewed and the whole filter section on the pipe has to be replaced? Do I let the pool company send someone else out if they say they have someone who can fix it??
Here's a link to the Jandy Ray Vac owners manual. A diagram of the Energy Filter is in Section 6.