Cysily Jones

If anyone can help you it is here. Start off by reading through pool school a few times and then ask ask and it will be answered. Also a good test kit is essential and you can get them from tftestkits and it is linked in my signature. Also when ordering the test kit, I highly recommend the speed stirrer as well. Post some pictures when you get a chance. If you cant afford to get a test kit right now, you can always take a sample to your local pool store and let them test. Once they test make sure you get your results from them, but do not buy anything no matter what they say. Then come here and post those results and the pros here will be able to help you in no time.
 
Welcome to TFP!

The best thing to do is to start a topic in some appropriate area, or in Just Getting Started if you aren't sure where to put it, and explain the problem. There are lots of people here happy to help out.