Keeps logging out!!

[noj70]

Hi I am new here, been trolling the last few days. Hopefully ordering a pool next week.
Anyway after cleaning cookies, accepting all cookies, cleaning history, even opening page in IE tab (I use FireFox) I still keep getting logged off when trying to view posts.
If anyone has any idea as to what is causing this please let me know. Love the site and although I will not be building my pool till March I am already wanting to order a test kit and testing my well water to see what I am going to need for start up.
Thanks in advance for any and all help
Jon

 

[Bama Rambler]

I'm using FireFox and am not having a problem. Do you have it set to clear history when you close it?

 

[257WbyMag]

I also use FFand I don't have that problem either. Does it happen with any other browsers?

 

[noj70]

I do not have FireFox set to clear history. I will try today and see what happens.

 

[maxepr1]

Same with me! On Mac, keeps logging me out also! Checked security and cleared cache, no help!

 

[JasonLion]

Try pressing the "Delete all board cookies" option, near the bottom left of the main board index page, and see if that helps.

 

[257WbyMag]

Hate to say it, but about 6 months ago, I went back to IE. Firefox has just gotten to buggy for my tastes as of late.

 

[maxepr1]

Try pressing the "Delete all board cookies" option, near the bottom left of the main board index page, and see if that helps.

Jason, did all this the other day when you showed me. Settings in security were correct and I deleted board cookies, no help still the same? I belong to 14 different forums and this is the only one I have problems with? I thought it was my new computer but its working everywhere else? Oh well.

 

[joshs2000ss]

I have a new iMac and I am experiencing this same issue. I'm using Safari, but Chrome seems to have the same problem.

 

[JasonLion]

Did you try all of the usual things: Is Safari configured to allow cookies? Did you try pressing the "Delete all board cookies" option, near the bottom left of the main board index page, and see if that helps?

 

[joshs2000ss]

Safari is configured correctly, tried the delete cookies link, didn't help. It's odd, because this seems to be the only board I have this issue with. I'll do some more research and see what I can come up with.

 

[pesto_osu]

I use Safari and I am also having the logging out problem. Though not every time. Every third or fourth time I come to the site I have to log back in. Weird.

 

[MarkTTU]

I've been having this problem too. Sometimes everything works fine and other times it just doesn't work. I'm not completely sure, but I think when it happens is when I've visited the forum from a different browser or device. Basically I'm saying I notice it more often when I go from using Safari on my MBP to Safari or TapTalk on my iPhone and then back to Safari on my MBP.

 

[WestSidePool]

Just out of curiosity since I have not seen it asked yet. Did you click the "log me on automatically each visit" button when you sign in?
I know if I don't have that selected it auto logs me out after a little bit.

 

[MarkTTU]

Yep, check it every time.

 

[EllenNLarry]

so glad to see that I am not the ONLY one that this is happening to!! I'm very frustrated with it right now! Good thing I love the info that I find here so much or I'm at the point that I wouldn't even bother. It must be an issue with this forum because it doesn't happen on any other site I visit or am a member of. Admins need to look into this issue.

 

[duraleigh]

Admins need to look into this issue.

Well, in all fairness, Jason has responded in this thread twice with suggestions. Many thousands have been on this forum for five years with no issues, me included. Other folks have joined with absolutely no issues either.

We certainly want everyone to have a trouble free experience but

It must be an issue with this forum

Is not necessarily the case for thousands of us. :lol:

 

[Bama Rambler]

I use 4 different browsers and they all keep me logged in. It's most likely some setting or a corrupt cookie that keeps you from sticking. You can search for any cookie from troublefreepool and manually delete them and that may help.

 

[blacknblu]

I'm having the exact same issue as well (using Firefox and IE9), even when I've not left the website. It seems to be roughly 30 minutes or so before being logged out. Yes, I have cookies allowed, and yes, I check the "keep me logged in" button every time. Same as with the others, no other message boards give me this issue. Despite the little bugs, I'm still quite thankful for such a great forum!

p.s. I got logged out while typing this message! :lol:

 

[Bama Rambler]

I'm using Chrome right now and I keep getting logged out every so often. It may be the browser as I haven't cleared the cookies and I usually use the Android or Dolphin browser on the tablet and they always stay logged in.