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Thread: STEP MANUFACTURER ID

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    Join Date
    Aug 2007
    Location
    long island, ny
    Posts
    14

    STEP MANUFACTURER ID

    Hello all,
    Desperately need help! I had my liner & 8ft wide step replaced (I believe its a fiberglass) by POOL DOCTOR of east northport here in Long Island, NY, Nov of '09. Beginning of this summer, i noticed the steps are not straight. 1.The top step, above the waterline, dips in the middle. 2. The second step, just below the waterline, bulges upward, like a hump, creating a very slippery slope. 3. The other remaining steps either concaves or bulges. None of the steps is flat. Also they are springy, feels like not enough base support. I've complain to the installer, POOL DR numerous times, they sent a tech to assess the situation, but so far, it's been over 2 months & nothing is being done. I need help in identifying the manufacturer of this step, to determine if it's incorrectly installed. POOL DR would not give me the time of day! Any help is greatly appreciated!
    Thanks in advance, pls view the photos:http://s994.photobucket.com/albums/af68/binrocha/
    Victor
    Thanks,
    Brian

    18' round x 52" vinyl AGP holding aprox. 7633 gallons of crystal clear sparkling water, most of the time. Hayward 180 sand filter, 1 hp pump and 2-2x20 Fafco panels is parallel.

  2. Back To Top    #2
    Melt In The Sun's Avatar
    Join Date
    Oct 2009
    Location
    Tucson, AZ
    Posts
    3,899

    Re: STEP MANUFACTURER ID

    Sorry I can't help, but I think it looks shoddy too!
    11,200 gal, Pebble-Tec; Tristar 2-speed 1hp - Swimclear 325 ft2 cart - SWG - A & A in-floor cleaner - Heat pump. For the poolside cooking, a Yoder Wichita and a Big Steel Keg!
    TF Test Kits -- PoolMath -- Pool School
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