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Thread: OMG tell me everything is going to be ok

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    OMG tell me everything is going to be ok

    I just went out to check on the ABG pool install and there are scratches on the wall of the pool down to the metal in one area. I am freaking out and called the pool dealer and now I'm waiting on a call back. The installer tells me that its no big deal and it won't rust but I'm upset. Mind you my pool is filling with water as we speak I have been out there on and off all day watching them install it and didn't notice it until now. WHAT do I do???

    24ft Seaspray Evoluction
    1.5 hp Pentair
    22in sandfilter
    Aquatrol SWG
    24ft Seaspray Evoluction ABG
    1.5hp Pentair Dyno
    22in Sandfilter
    AquaTrol SWG
    Milton, FL (NW Florida Panhandle just outside of Pensacola)

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    Re: OMG tell me everything is going to be ok

    Everything is going to be ok.....


    There, I told you, but I think you still may have a problem.
    18' x 36' Vinyl Kidney 24,000 gallons
    Soon to have Salwater system up and running.
    Intelliflo pump, Colorlogic LED Light and a lot less money in the bank

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    poolgirl22's Avatar
    Join Date
    Apr 2010
    Location
    Stephens City, VA
    Posts
    595

    Re: OMG tell me everything is going to be ok

    Ummm...I don't know if you'll have a problem...someone else will likely come around to advise. But, I can tell you when my spa was delivered several years ago, the guys scratched the panels on my brick retaining wall, which they told me not to worry about covering during delivery to prevent scratches...

    While the scratches wouldn't hurt the spa or impede operation of same, I told them I wanted unscratched panels and they were reluctant to call the shop to get them ordered saying they weren't that bad, they could put the panels on the non visible sides of the spa, etc...

    I simply said that I paid x thousand dollars for a spa with no scratches and in a couple weeks that's what I expect to have on my deck. If they couldn't make that happen then they could put the spa back on their little trailer and cut me a refund check promptly.

    I had new panels.

    Speak up. You didn't buy a scratched pool and a scratched pool should not be installed.
    Backyard pool-less, but used to be.....
    16,100 gallon, 18x38 3.5 ft deep oval AG, Vinyl, Sand, 1hp pump
    http://www.poolservicestech.com Liquidator
    http://www.poolcalculator.com/
    http://www.tftestkits.net TFT100 test kit

  4. Back To Top    #4

    Re: OMG tell me everything is going to be ok

    Ok so I called the pool company they called the man. and told them what happened. Seaspray is sending out a repair paint kits and has noted my file/warrenty with both them and the store. IF I have any issues with the wall rusting or paint then my pool will be completely replace and reinstalled for free. They told me this was a life time warrenty. I am waiting to see it in writing though. I was told the scratches are something that happened in packaging. As soon as I figure out how to post pics I will.
    24ft Seaspray Evoluction ABG
    1.5hp Pentair Dyno
    22in Sandfilter
    AquaTrol SWG
    Milton, FL (NW Florida Panhandle just outside of Pensacola)

  5. Back To Top    #5

    In the Industry

    Join Date
    Dec 2008
    Posts
    82

    Re: OMG tell me everything is going to be ok

    If the panels are aluminium they won't rust.

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