Today i have paid over $900 to install the fifth IC 40 unit in less than 4 years. The first three failed with Flow Check PCB error. The fourth was installed 3/24/2010 and on Sunday stopped working with no lights on.
The Pentair repairman unplugged it from the power center, showed me a green light in the power center indicating that there was power there. He plugged in a new IC 40 and it worked immediately.
The power center is connected to an Intellitouch load center outside and a control panel inside. They both work fine. I asked if the power center could be putting surges into the IC 40's and causing the failures. He said No, it's working fine and is basically a transformer. It is the original power center.
I have talked to the Pentair North Carolina tech support people and got a smart alec that had no ideas and didn't seem to understand that this is wrong. I have also had two Pentair local repairmen and a Pentair local factory rep over the past three years. Again, no ideas. The factory rep said that if it happened again he would suggest replacing the power center but the repairman that was here today said that he would not replace it. At a cost of $400 to $500 I don't want to do this unless someone with a lot more experience than me says that I should do it.
I don't have the local factory rep phone number, and will try to find him. He seems to be accessible to repairmen and not customers. But he was guessing when he was here in March to replace the third unit.
Can anyone help? Thanks.