I just had a pool built this summer. when it was finished, the plaster was as smooth as my two year old's feet.
Now, the plaster gets rougher and rougher every day. The pool is being maintained by the company that put it in as I have no idea how to treat a pool. It is my intention to take over the treatment after this winter, i just wanted to spend as much time enjoying it this year as i could.
anyway, i've talked to the builder on a few occasions. he has told me several things... he told me to brush the pool because it is probably calcium (i think) build up from the salt. he has added acid. he told me that they would drain it and polish it like granite (that hasnt happened). he told me he would be able to fix it without draining (that hasnt happened either).
I've got a 5 year old and a 2 year old that cant be in the pool without water shoes because it makes their feet bleed. I will say that one good thing to come of this is that MY feet have never been softer!
I even took a piece of 1500 grit wet sandpaper to a tiny section of the plaster to see if it worked and it did... but a week later, the spot i sanded is rough again.
What can this be? Is is a problem with the plaster or the chemicals?
Thank you for any help and I apologize for kicking open the door with a first post like this...