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Thread: Pentair Easy Touch help

  1. Back To Top    #1

    Pentair Easy Touch help

    My Easy Touch wireless says "NO COMM" - the control board works just fine and the wireless unit comes on but won't connect. I replaced the batteries...
    The pool is almost 4 years old and the antena has been in the same place the entire time.
    How would I even attemp to find out what is wrong? I don't want some pool company to come out and tell me I need to replace the entire thing just to get a sale!

  2. Back To Top    #2

    Join Date
    Nov 2009
    Katy, TX

    Re: Pentair Easy Touch help

    try resetting the board...cut all power and turn on again...good luck
    Inground with 7x7 spa (spillover)
    20k gal plaster (sunstone)
    pentair 3/4 hp (filter), 1 hp (spa), 1/2 hp (features)
    cartridge filter
    SWCG IC-40
    Polaris Platinum (with booster)

  3. Back To Top    #3

    In the Industry
    Pool Clown's Avatar
    Join Date
    Sep 2008
    Silicon Valley, CA

    Re: Pentair Easy Touch help

    It sounds like your controller lost the wireless address.

    Try this:
    At the outdoor control menu down button, scroll to settings.
    3.Press right button to select.
    4.Press up button, scroll to "Wireless Address"
    5.Press right button to select.
    "Address Wireless scanning" will display, Then "Sending Address" will display.
    6.Now repeat steps 1-5 with the handheld wireless controller, "Address Found" will display
    7.Press menu button on control panel 3 times to return to main screen.
    Factory Warranty Station for:
    Jandy, Pentair, Sta-Rite, Raypak, Polaris,
    and Paramount pool cleaning systems.

  4. Back To Top    #4

    Join Date
    Nov 2009
    Indialantic, FL

    Re: Pentair Easy Touch help

    Mine did the same after a recent power outage. Perhaps strangely everything seemed to be running fine, VS pump going up and down in speed via programmed start/stop times, etc.

    Pool Clown stated the method to make the panel and wireless unit sync back up. And Serge's advice is spot on as well. What may need to be noted is that you may need to go to the house service panel and cut ALL power to the Easytouch panel. My story is I have a circuit breaker on the Easytouch load center that cuts off electricity to the automation part (the panel LCD goes dark, etc.), but for some unknown reason turning that breaker off, then on, and resetting the Easytouch through the panel's Reset button did nothing. Cutting power at the house main panel to the Easytouch then following the above procedure did work.

    Maybe I should also throw in that the previous power outage made the VS pump stop responding to the mode being Service or Timeout, but everything (including wireless) worked in the auto mode. I think the Easytouch needs some work in recovery from a power glitch. I have whole house surge protection too BTW in case anyone has ideas to try for remedies.
    Geometric 16X36', 16K gal, shotcrete, exposed aggregate plaster, acrylic coated concrete deck/cantilever coping;
    Pentair equipment suite (EasyTouch w/wireless, 2 Intellibrites, Intelliflo VS-3050, C&C 200 Filter, IC-40 SWG);
    Heliocol solar panels, Rocky's Roller, Blue Diamond robot

  5. Back To Top    #5

    Re: Pentair Easy Touch help

    Thanks ya'll! I am pleased to say that Pool Clown's directions worked. Thank you so much!

  6. Back To Top    #6

    Re: Pentair Easy Touch help

    Thanks Pool Clown and lbridges. You have to turn off the pool from your house main circuit breaker and then turn it on per lbridges' instruction. Then follow the instructions from Pool Clown's and you should be able to reestablish the remote control. Worked like a charm.

  7. Back To Top    #7

    Join Date
    May 2014
    Solana Beach, CA

    Re: Pentair Easy Touch help

    Thank you Pool Clown, Ibridges and UserTx! All was fine after I used the main circuit breaker on the the house to turn off the pool controls than following Ibridges' instructions. Saved me a lot of headaches! Thank you!

  8. Back To Top    #8

    Re: Pentair Easy Touch help

    I know some of these posts are old, however I was able to use this to get my remote communicating with my main board again. I tried re-addressing the main board and then the remote first and it did not work. I followed the suggestion from above and cut power to the main board for 1 minute (we have a switch right next to the main system on the outside wall did not use the breaker or the whole-house cut-off). I went through the re-addressing procedure again and *BOOM* back in business. Thanks to all for their help!

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