- Jul 19, 2010
- 3
Back in December of 2009 I had a Jandy AquaLink RS PDA system, with a Jandy ePump and Jandy Purelink 700 cell installed. They did a great job of taking my old equipment out and arranging the new equipment back in, they even fixed some very dangerous installations the original owners contractor had done. Like no grounding wire to the lights etc. Problems started right away, I am retired so I was around a lot to catch some of these things going wrong. The PDA would just freeze. As the windows rotated from one screen to the next sometimes the screens would just meld together, or just not show up. I have it programmed to be at one speed for filtration and speed up for four hours to run the cleaner. Sometimes it runs at the wrong speeds at the wrong times. It used to gear up or down while in the spa when the heater would come on or off, they found a programming solution that wasn't in the manual. Now I'm good with computers and I would run through all the menus trying to figure out some of this stuff, this system is so over kill I'm sure much of it is just conflicting with it's self. The pool contractor has been great, and believed me, but Jandy kept saying this could not be happening. As more systems are installed they started finding some of this out. Anyway, to wrap this up, because I could write a book. When the system runs, it's great and I couldn't be happier, but it never runs great for long. Jandy changed part of the computer board, but things still keep happening. I think it's a lemon, and I think they need to start from scratch and redo there programming system. If anyone would like I have recorded with my phone a couple video's of a couple things, there are four video's of just what I've been dealing with since yesterday, the system is gone berzerk! My YouTube page is under (what else) JerryVenturaCa. Any and all opinions and suggestions on how I should deal with this would be much appreciated.