I've been a huge fan of the Blue Diamond have have sung its praises for years. Sadly, I have to say I am not too pleased right now.
About a month ago my Blue Diamond quit. It didn't turn on at all. No big deal, its still under warranty so I send it back. I finally get it back and drop it in the pool and the actual pump itself works but the unit doesn't roam the pool. It just sits there. I call Watertech and they pick it up again and send it back. The invoice says nothing was wrong and works fine. This was strange because I KNOW it wasn't working when I sent it back.
I drop it back in the pool today and guess what? IT DOES THE SAME THING!!!!!! I'm p!ssed right now. I can only use my pool 3-4 months out of the year and this cleaner has been tied up for a month of that time. I paid $1400 to not have to manually vacuum my pool and what am I doing? Manually vacuuming my pool! I'm tired of boxing this thing up and want to call and tell them just to send me a new one. This is BS.