It rained for a few days after which it sunk the salt levels to just 3200 ppms. It started turning green so I checked the generator salt level which after putting more salt into it is now 3600. We also shocked the pool with 2 pounds of add chlorine 4 days ago. Made no difference. Today we shocked it again with the same, however the chlorine level doesn't seem to be going up. Furthermore, we have been running the pump much longer and last night throughout the night! Any help would be much appreciated. The computer doesnt say that there is a problem.
So salt levels = ok
4 pounds of additional chlorine
pump running longer
and still when testing with the test strips it indicates white showing that the level is on low. It feels like the system isn't producing any chlorine but everything is plugged in fine. Any help would be much appreciated.