I just installed a new Pentair Intellibrite 5g light in our pool over the weekend and was trying out the different light shows.
However, when I tried the "American Mode", the red light only appeared for less than one second, while the white and blue lights lasted 2-3 seconds each.
I thought something may have been wrong with the "red" functionality of the light, but the "red" works fine in fixed mode.
I contacted Pentair about this. They said they didn't have specs regarding how long the red should last during the American Mode. The rep suggested I try to see if the red acts the same way in other light show modes. Problem is I don't know what other shows have red in them and when the color should appear (It's pretty obvious when I should expect to see "red" in the "American Mode" show).
The rep also said I needed to contact the pool supply company from which I purchased the light for any resolution. The pool supply company told me that Pentair is responsible for any problems since the product is covered by a 1-year warranty.
However, before I try to get this light replaced, I would greatly appreciate any input from other intellibrite owners regarding the duration of their "red" lights during the "American Mode" show.
If my light is not operating the same as others I will contact Pentair to get a warranty replacement.
Thanks,
IDD
However, when I tried the "American Mode", the red light only appeared for less than one second, while the white and blue lights lasted 2-3 seconds each.
I thought something may have been wrong with the "red" functionality of the light, but the "red" works fine in fixed mode.
I contacted Pentair about this. They said they didn't have specs regarding how long the red should last during the American Mode. The rep suggested I try to see if the red acts the same way in other light show modes. Problem is I don't know what other shows have red in them and when the color should appear (It's pretty obvious when I should expect to see "red" in the "American Mode" show).
The rep also said I needed to contact the pool supply company from which I purchased the light for any resolution. The pool supply company told me that Pentair is responsible for any problems since the product is covered by a 1-year warranty.
However, before I try to get this light replaced, I would greatly appreciate any input from other intellibrite owners regarding the duration of their "red" lights during the "American Mode" show.
If my light is not operating the same as others I will contact Pentair to get a warranty replacement.
Thanks,
IDD