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Thread: Hayward Phantom stuck in top mode

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    orthofish's Avatar
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    Hayward Phantom stuck in top mode

    I always run my cleaner in bottom only mode and manually skim the top. Worked fine yesterday. This morning it only runs on the top no matter what I change the setting to. I checked the pressure and it is 24psi. Changed the cam. Cleaned the inline filter. Nothing. Still runs top only. Any ideas??? I think the warranty just expired
    Lynn

    16x38 FG, 20,400G, 1HP/2sp Tristar pump, Hayward 425sq ft cart. filter, Pro Logic4, SWCG, 3 returns, 2 main drains, 1 skimmer, 4 Pentair deck jets, Hayward Phantom pressure cleaner/booster pump, TF-100 of course :-)orthofish-s-pool-build-finally-t13179.html

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    orthofish's Avatar
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    Re: Hayward Phantom stuck in top mode

    If I take it apart, should it be upright when I take out the screws I don't want a lot of stuff falling out and not knowing how it goes back together.
    Lynn

    16x38 FG, 20,400G, 1HP/2sp Tristar pump, Hayward 425sq ft cart. filter, Pro Logic4, SWCG, 3 returns, 2 main drains, 1 skimmer, 4 Pentair deck jets, Hayward Phantom pressure cleaner/booster pump, TF-100 of course :-)orthofish-s-pool-build-finally-t13179.html

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    Re: Hayward Phantom stuck in top mode

    Link to owners manual, will show you all about taking it apart.
    http://www.haywardnet.com/inground/p...anersIn_Ground
    coloeb,
    20k gal. IG fiberglass/plaster rectangle 32'x16'
    Hayward Superpump 3/4 H.P. primary Hayward model 5060 Booster Pump
    Hayward Pro Series High Rate Sand Filter
    Pentair Model 320 automatic Chlorine/bromine in-line feeder

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    orthofish's Avatar
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    Re: Hayward Phantom stuck in top mode

    I've got the owners manual and have looked at it. Pretty useless. Their troubleshooting says if it's stuck on top or bottom to move the switch Duh Their website had some other things to check which require taking a look inside. Just didn't want to take it apart in a way that things fell out. ie right side up or upside down.
    Lynn

    16x38 FG, 20,400G, 1HP/2sp Tristar pump, Hayward 425sq ft cart. filter, Pro Logic4, SWCG, 3 returns, 2 main drains, 1 skimmer, 4 Pentair deck jets, Hayward Phantom pressure cleaner/booster pump, TF-100 of course :-)orthofish-s-pool-build-finally-t13179.html

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    Re: Hayward Phantom stuck in top mode

    Turn it upside down on a towel laying on a table . The screws are easier accesed that way , nothing will fall off except the roller wheels, but you'll see those are easy to put back in place when you are ready to close it up. I'm thinking the switch on the machine is not flipping the lever inside part # AX6000SWA Top / Auto / Bot Switch, look in the manual it's part #27 in the diagram. Don't hesitate to cantact Hayward even it's out of warranty , they sent me the entire insides for the Phantom as a courtesy , send them a nice email to customer service , should do it .
    33,000 Vinyl Liner IG Pool, Hayward Sand Filter,Hayward Superflo Pump,Auto Pilot Dig 220 w/RC-52 cell, Polaris 9300xi cleaner. 4 wheel Pressure PoolCleaner.

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    orthofish's Avatar
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    Re: Hayward Phantom stuck in top mode

    Thank you so much Rescue30. I'll do that
    Lynn

    16x38 FG, 20,400G, 1HP/2sp Tristar pump, Hayward 425sq ft cart. filter, Pro Logic4, SWCG, 3 returns, 2 main drains, 1 skimmer, 4 Pentair deck jets, Hayward Phantom pressure cleaner/booster pump, TF-100 of course :-)orthofish-s-pool-build-finally-t13179.html

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    Re: Hayward Phantom stuck in top mode

    I have a Hayward Phantom and it works great -- when it works. As has been mentioned here and elsewhere, it's fragile and subject to periodic failure.

    Among other problems, mine has failed in "stuck in top mode" twice, now. If you remove the top of the cleaner and inspect the mechanism inside, the key component is a manifold assembly. This has an internal piston that moves laterally in a chamber that is capped at either end (side) by two snap-on plastic caps. These caps have to withstand the pressure of the booster pump, and eventually, they crack and the cap no longer seals tightly. As a result, the cleaner can stick in one mode or another. In my case, the same cap failed twice, and the cleaner was stuck in top mode, which is pretty much useless, as you really need it to clean the bottom of the pool, rather than the surface.

    The first time this happened, I ordered a replacement manifold assembly (it's sold as a single component - you can't just replace the failed cap, of course) at a cost of $110.00 and installed it myself. Problem solved.

    Last week (after only one year), the cleaner was stuck in top mode again, and upon disassembly, I found what I expected -- the same cap had cracked and wasn't sealing. Well, that's it for this cleaner. As I said, it does work very well and does what it claims to do, but the upkeep is both expensive and time-consuming.

    So, I am going to replace it with most likely a Polaris 280, which seems to come highly recommended by both pool owners and pool technicians alike.

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    Re: Hayward Phantom stuck in top mode

    Our first automatic pool cleaner was the Hayward Phantom. We chose this cleaner because it could clean the built-in steps and the swim-out area of our pool that many other cleaners could not. Our pool collects a lot of leaves in the Fall and the Phantom did a great job of cleaning up those leaves before they reached the skimmers.

    The disadvantage of this cleaner was that it needed frequent repairs. Within 3 years of use, we spent almost as much on replacement parts as the cost of a new unit.

    We replaced this unit with a Polaris 280. In two seasons of use, the only part we have replaced is the sponge on the end of the tail. The Polaris 280 does not clean the steps or the swim-out area, but it does a great job on the pool floor and lower walls. It will pick up large debris such as leaves, sticks and pool toys; as well as fine silt and sand. It takes only a couple of minutes to manually brush the steps and the swim-out area. I do this each time I clean out the skimmers.

    The Polaris 280 would sometimes get stuck in the ladder so we added the Polaris ladder guard G21 kit. The guard works and it is barely noticeable as it attaches below the waterline.
    poolschoolgrad

    20x40 free-form IG vinyl, 1hp Hayward superpump, Hayward pro grid DE filter, Raypak heatpump, Goldline Aquarite SWCG, Polaris 280 with booster, and tested using a Taylor K2006.

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