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Thread: Trying to order refills from TFtestkits

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    Trying to order refills from TFtestkits

    I am trying to order some cya reagent from TF testkits and it is not allowing me to order it. When I fill in all of the info and try to checkout it says" This transaction has been declined. #2 ". I know money is not an issue on the card. Is there a minimum purchase amount maybe? I cant figure it out.
    24' AG, 52" wall ,resin with 1Hp pentair pump with sand dollar sand filter. Hayward aquatrol salt generator

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    Butterfly's Avatar
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    Re: Trying to order refills from TFtestkits

    I think if you send them an email (TFTestKits.Net) someone will get you fixed up
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    Re: Trying to order refills from TFtestkits

    I just placed an order for the magnetic stirrer and a scoop and it went through with no issues.
    13,000 Plaster IG Pool approx
    Hayward C5030 Cart Filter
    Emerson 1081 EB653 1.0 HP 1.40 S.F. 3450 RPM
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    Woodberg's Avatar
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    Re: Trying to order refills from TFtestkits

    Just another idea for ordering reagent refills. You may look at Amazon. I've buy books and other items from them a few times a year and when I do I usually order some reagent refills. Since I'm ordering other items, the shipping is usually free.
    20,000 gallon gunite pool, attached spa, Pebblesheen finish, Paramount PCC-2000 infloor cleaning system, Paramount ClearO3 ozone system, Intelliflo VS main pump, Whisperflo 1HP cleaner pump, StaRite cartridge filter, StaRite heater

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    jmack1159's Avatar
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    Re: Trying to order refills from TFtestkits

    I just tried to place an order as well. It acted like it took it but never acknowledged the order, only went to a blank screen.
    24' Above Ground installed March, 2010
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    frustratedpoolmom's Avatar
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    Re: Trying to order refills from TFtestkits

    Be sure to PM the site - it is separate from this one. You'll likely get a faster customer service response by emailing them directly.
    Helpful links: Pool School; CYA/Chlorine Chart
    24' round AG pool, 52" high, Raypak heater; Waterway 2 spd Pump;
    150 Sq ft. Clearwater Cartridge Filter; Former and DISSATISFIED "Pool Frog" owner
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    JasonLion's Avatar
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    Re: Trying to order refills from TFtestkits

    Try emailing TFTestkits@gmail.com

    Hopefully duraleigh will be along soon and tell us what is going on.
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

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    Re: Trying to order refills from TFtestkits

    Hopefully duraleigh will be along soon and tell us what is going on.
    Nothing that we are aware of. We have received orders these last 48 hours with no interruption.......last one in the last hour.

    We never see the credit card transaction as that takes place between our bank and the customer's credit card company. (Our site is pretty darn secure but the security between the bank and the credit card company is awsome!)

    We only see the order after it has been approved and is ready to ship.
    Dave S.
    42k vinyl and concrete pool, 1.5hp pump, 140gpm filter
    TFTestkits , PoolMath , Pool School

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    Re: Trying to order refills from TFtestkits

    I emailed them and they took care of me. Thanks duraleigh.
    24' AG, 52" wall ,resin with 1Hp pentair pump with sand dollar sand filter. Hayward aquatrol salt generator

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