I am a first time pool owner and just finished installing an IG pool with a SWG. I received very little startup support for the pool builder. He basically dumped in 600 pounds of salt, started the filter pump and left. A few days later, after the salt was dissolved, I called him and he told me to set the SWG at 40% and leave it there. I am odering the TF tesk kit today but have been using the Quick Chek Yellow test strips and have not seen any FC level to speak of (maybe 0.5). I have read the Jandy Aqualink manual several times as well as tons of reading on this board and it seems that the SWG is not strong enough to reach breakpoint chlorination on its own. Everything that I have read states that the water has to be shocked first to get the right FC level. I have mentioned this to the pool builder and he said that this is how he does it all of the time. I also asked him if he added any stabilizer and he say he didn't, but would stop by with some. I have since set the SWG up to 75% (at one of his employees recommendations) and still have not seen an increase in FC level. Unfortunately, we have also had a lot of rain and I had to drain a bunch of water out of the pool.
Although the water is clear, I am concerned about the low chlorine levels. I have gotten to the point that I question a lot of what the pool builder says. Where do I go from here to get water with the correct levels?