I had originally on this setup a Sta-Rite Max E Pro 2hp single speed pump, working fine, no issues with it, no air in the basket, worked fine. Just ended up getting a great deal on this Jandy ePump VSSHP270AUT model. So we went ahead and installed it.
Now the Sta-Rite doesn't match piping so, we had to cut the intake and pressure side, and then get it all plumbed up properly and used the new pump fittings on the ePump. New fittings have the new oRings. Pump is brand new.
So we re-PVC'ed it. Had to do some configuration work on my iAqualink to get it to fire, you have to wire this pump to always be HOT (directly to breaker, not to the RS panel relays like normal single or two speed pumps would be). Had the RS485 wire also run. iAqualink sees the ePump, did some speed configuration, and fired it up.
Turned on, but there is always 2" of air in the basket. Remember previous pump never had air. So started checking everything, originally hand tightened the pump fittings, like it says, now removed it, put some magic lube on the orings, tightened it down this time a little more with a strap wrench (don't worry didn't man handle it). Still air.
Then decided need to find out if the fittings leaking (the ones we glued on the intake/vacuum side). So I used this carpet cleaner in an aerosol can that foams like crazy when sprayed, so sprayed it all over the fittings, if there was a leak it would start sucking up the foam, sprayed the fittings, nothing. Sprayed the entire lid cover and bottom part thinking maybe its the lid, no leak. Then sprayed all my intake valves (I have three, main drain, skimmers, and then one automated one for the spa). Nothing leaking there. Even sprayed the drain plug on the vacuum side of the pump, nothing there I could tell. I even put the original blue pressure oring that comes with the pump (Jandy keeps that on the pump lid to allow installers to pressure test the entire system), so its like a double oring on the lid side, still didn't help.
Ive tried to run pump full tilt (3450rpm for 5mins) and still has air.
Any other ideas?