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Thread: Hayward Tigershark problem diagnosis

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    Join Date
    Sep 2016
    Chapel Hill, NC

    Hayward Tigershark problem diagnosis

    Hi all - longtime reader, first time poster.

    I've got an about 4-5 year old hayward tigershark that I inherited from the previous owners of the current house. When I started using it over this past summer, I had to go ahead and replace several parts to get it up and running (one side, both rubber treads, several bearing guide rollers, the impeller), but at that point the tigershark was working just fine. Recently, when I turn it on it does it's initial 3-4 second power-up cycle, then stops, then runs again for another 3-4 seconds then stops completely. I'm trying to figure out what the issue could be now - I've disassembled the cleaner again and there's no debris or other structural issues I can find. According to the troubleshooting manual it could either be the motor or a power issue (I'm assuming a power issue could be the power supply/controller box or the floating power cord). Any advice/insight on how to diagnose the exact issue? I don't have a multimeter or a hayward error code scanner, either.

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    Mod Squad JVTrain's Avatar
    Join Date
    Feb 2014
    Central Minnesota

    Re: Hayward Tigershark problem diagnosis

    Mechanical issues are usually easily serviced on these robots, but electrical issues are a different story. It's likely to cost you some $$ but you're better off taking it to a local retailer that sells and services Hayward products. aka, the dreaded pool store. The manual for the TigerShark is pretty detailed. Almost a service level manual. If you're unable to fix it with that, it's likely to the point where you need to replace the cord, the motor or the power supply. A service center will be able to test and isolate the problem and replace the offending component. Sounds like the unit is sensing low or high resistance loads on the components, not allowing it to complete the diagnostic start up.
    Joel - TFP Moderator - Minnesota - **Become a TFP Supporter!** Helpful Links: ABCs of Pool Water Chemistry - SLAM Procedure - Chlorine/CYA Chart
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