Become a TFP Supporter Pool Math Forum Rules Pool School
Results 1 to 6 of 6

Thread: we had a problem with a lot of cracking and settling in old pool deck

  1. Back To Top    #1

    Join Date
    Aug 2016
    Location
    Orlando, FL
    Posts
    4

    we had a problem with a lot of cracking and settling in old pool deck

    I hired a construction company from home advisor.com that claimed to have over twenty years exp. with concrete work. We hired them, after checking that they have had no complaints, been in bus. since 2009. Sounded good... The repair of the cracks seemed to be done very well, the problem was in the resurfacing work. The thin layer of concrete topping is so thin you can see the old surface through it in spots. It has just been a week since the "final coat" was applied and there are already small cracks showing up. The salesman is a fast-talker and denys he can see the old finish showing through, he said he "guarantees" that it is 1/4 inch thick, because "you cannot trowel it if is it thinner". We have had a few hard rains since the concrete was laid, during its first week, it almost seemed to wash some of it away. The salesman wants to call it finished and said we need to seal it right away.... he claims that is not part of his job, but admits it is the final step for newly poured concrete. But a paint and construction expert from Lowes that we spoke to said new concrete has to cure for thirty days before we seal it.... Now we are so confused. The man who applied the final concrete layer did such a sloppy job, he smeared concrete all over the edges of the white stone that frames our pool. We are so unhappy with the job they did I feel the only thing I can do now is try to go around the fast-talking salesman and get to his boss. Any and all advice would be appreciated.
    Joyful Dog owner, IG pool. DE filter, 15,000 gal., IG vinyl liner pool from 60's.

  2. Back To Top    #2
    Melt In The Sun's Avatar
    Join Date
    Oct 2009
    Location
    Tucson, AZ
    Posts
    3,899

    Re: we had a problem with a lot of cracking and settling in old pool deck

    Sorry to hear this - it sounds like some really lousy work and he's trying to weasel out of responsibility. Can you post some photos?
    11,200 gal, Pebble-Tec; Tristar 2-speed 1hp - Swimclear 325 ft2 cart - SWG - A & A in-floor cleaner - Heat pump. For the poolside cooking, a Yoder Wichita and a Big Steel Keg!
    TF Test Kits -- PoolMath -- Pool School
    Make each day your masterpiece. - John Wooden

  3. Back To Top    #3

    Join Date
    Jul 2016
    Location
    Las Vegas
    Posts
    325

    Re: we had a problem with a lot of cracking and settling in old pool deck

    Ask the salesman if he thinks that the Contractor's Board investigator would agree with him. Definitely call the manager or owner, and if you do not get results, call your state contractor's board, that usually solves 90% of issues quickly.
    Cement Pond <--- build - 15K gal, 16 x 34 Rectangle, All Pentair - 520 Filter, 2 Intelliflo 2VST pumps (3hp) - 1 filter/1 water features, EasyTouch 8, Screen Logic, IC60 SWG,
    Pop-up Cleaners (Wet Deck and steps), 2 LED Bubblers, 3 LED 24" waterfalls, 5G LED Pool Light, Quartscapes Reflections Tahoe Blue plaster, Real Coral coping/deck, TF-100 Test Kit, 1766 Salt test kit.

  4. Back To Top    #4

    Join Date
    Aug 2016
    Location
    Orlando, FL
    Posts
    4

    Re: we had a problem with a lot of cracking and settling in old pool deck

    THANK YOU! that gives me a lot of hope!!

    Quote Originally Posted by daddymack View Post
    Ask the salesman if he thinks that the Contractor's Board investigator would agree with him. Definitely call the manager or owner, and if you do not get results, call your state contractor's board, that usually solves 90% of issues quickly.
    Joyful Dog owner, IG pool. DE filter, 15,000 gal., IG vinyl liner pool from 60's.

  5. Back To Top    #5

    Join Date
    Aug 2016
    Location
    Orlando, FL
    Posts
    4

    Re: we had a problem with a lot of cracking and settling in old pool deck

    We agree, right now we have having some severe storms over Florida, rain downpours and strong wind gusts from a small hurricaine... in a couple of days I may be able to get some pictures made to post. Thank you John!!!\
    Joyful Dog owner, IG pool. DE filter, 15,000 gal., IG vinyl liner pool from 60's.

  6. Back To Top    #6

    Join Date
    Apr 2013
    Location
    Sacramento, CA
    Posts
    2,769

    Re: we had a problem with a lot of cracking and settling in old pool deck

    Ok we are talking about a concrete deck where you had cracks repaired and then a slurry coat over the top.

    I'll be frank here. Don't expect much.

    There are cracks there for a reason. Believing they will go away with some epoxy repair and a slurry coat is fantasy.

    Ground water and temperature changes will cause them to reappear within a year or two. That you can see parts of them now does not surprise me.

    Before we start denigrating the contractor have another couple of concrete contractors come out and look at the work.

    I think you were oversold on this (or you over hoped).

    The only way to repair serious cracking from a looks standpoint is to jack up and re pour. You can repair the cracks and make it serviceable. You can patch. But from a looks standpoint its jack up and re pour.

    Why, because repairing the cracks does nothing to resolve the cause of the cracking (expansive soil, excess expansion and contraction, undermining, too soft a base, etc)

    In my humble opinion you are getting what you paid for. It may not be what you expected or were promised but its what can be expected.
    22k gallon IG pebblefina, Jandy 1.5 HP VS, Jandy CV Cartridge filter, Fafco solar panels, Polaris 360 supply side cleaner, waterfall

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •