I called NPT this morning and explained the situation to one the of the techs, he told me it's more than likely plaster dust, when I asked why the acid would not remove it we said there could have been a chemical reaction with my fill water that prevents acid from removing it. He told me he had the same issue and used a product call Scale be gone. He told me if it does not come off he can get me in touch with somebody from the National Pool Plastering Board who is located in SoCa. and they have dealt with this situation before. Well, I will give it a try and get some of this product.
I also spoke with the tile company, Ontario Pool Tile, i asked the owner about the my tile and if they have had any issues. He told me they have sold over 80,000 sf of this tile in the past year and work with at least 10 high volume builders and there have been zero issues. He said to let him know if there is a issue and can talk to the Mfg. i dont think its the tile.
I spoke with another NPT rep who said it still could still be metals and calcium?
I call the mfg of scale tech, s/w customer service tech, they said if acid does not touch it its not calcium and scaletec would not work but beautec might fix it.
Finally, i have a message into the National pool plastering board to see what they say.
Round and round i go, i actually may be the only person with this issue on earth, lol.
Anyone think scale be gone or beautec is worth a try or am i just wasting my time? Any experiances with either.
I also spoke with the tile company, Ontario Pool Tile, i asked the owner about the my tile and if they have had any issues. He told me they have sold over 80,000 sf of this tile in the past year and work with at least 10 high volume builders and there have been zero issues. He said to let him know if there is a issue and can talk to the Mfg. i dont think its the tile.
I spoke with another NPT rep who said it still could still be metals and calcium?
I call the mfg of scale tech, s/w customer service tech, they said if acid does not touch it its not calcium and scaletec would not work but beautec might fix it.
Finally, i have a message into the National pool plastering board to see what they say.
Round and round i go, i actually may be the only person with this issue on earth, lol.
Anyone think scale be gone or beautec is worth a try or am i just wasting my time? Any experiances with either.