Problem with the quick connection of a Polaris 380 robot

[MarcFL]

Hi all,

I have just bought a house and cleaned the pool. I am a novice in pool taking care of. I have a Polaris robot. My problem is that when I plug it in the pool the quick connection is not staying, it doesn't stick to it due to the pressure of the jet. There seems to be no problem with the plug itself, it doesn't seem to be broken at all. The Robot seems to be in pretty good shape.

Anyone would see where the problem could come from? Thanks in advance for your advices.


Marc

 

[kadavis]

This has a quick disconnect that is pushed in and turned clockwise to lock in, pull on it to see if its secure. If this doesn't work unscrew fitting in wall and check to see if there are two little nubs sticking out that accept the disconnect

 

[Catfish Jimmy]

As a side note to kadavis, you could turn off the pump when trying to plug it into the return port. It can be troublesome to do it with all that pressure coming out.

 

[YippeeSkippy]

We use a Polaris quick connect wall fitting and learned you can't really trust the connection if you try to put it on while the pump's running. Gotta turn that pump off to get the fitting to click in place. Sorry!