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Thread: Pool Pilot Digital Help

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    Pool Pilot Digital Help

    This is my first post on this sight so if I am putting it in the wrong place I do apologize. I have a Pool Pilot Digital by Autopilot and the problem I am having is it frequently locks me out (meaning I push the buttons but nothing happens). Today I turned the pump off so I could drain some water from the pool, when I went to turn it back on nothing happened. I had to turn off the power switch to get me into the owners menu. Once in I could change the time and the hours of pump operation but neither would take, when I hit exit I would go back to the main menu and the time was 12:00 am and none of the buttons would work. Has anyone had this happen to them and if so do you have any ideas on how to fix. I have not tried going into the installers or maitenence menu yet.


    Thanks fior any help

    Mark
    Mark

    25000 gallon In ground vinyl / DE filter/Pool Pilot cartride salt water system/ Hayward Heater?Hayward Pumps

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    JasonLion's Avatar
    Join Date
    May 2007
    Location
    Silver Spring, MD
    Posts
    37,879

    Re: Pool Pilot Digital Help

    Welcome to TFP!

    The AutoPilot units sometimes miss button presses. Do you get completely locked out, or can you press several times and eventually get it to work? If you are getting completely locked out, something is broken and you will probably need to get the unit repaired.
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

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    Re: Pool Pilot Digital Help

    I'm getting completely locked out, I need to shut the power off, then turn it back on. But when I do and I change the clock settings and the pump program under the owners menu, I select exit and it takes me back to the main screen but the clock does not change and I become locked out again.
    Mark

    25000 gallon In ground vinyl / DE filter/Pool Pilot cartride salt water system/ Hayward Heater?Hayward Pumps

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    Join Date
    Apr 2007
    Location
    Ft Lauderdale, Florida
    Posts
    1,455

    Re: Pool Pilot Digital Help

    How old is the system? For it not to hold the time of day, there is a CR-3032 button battery on the display circuit board that may be dead. That shouldn't prevent you from entering or changing any of the program modes when it is powered up though.
    I would gather your date of installation and serial number of the Digital unit and call the factory for assistance.
    800-786-7751.
    Sean Assam - Sean@teamhorner.com
    National Accounts and Commercial Products Manager
    AquaCal Heat Pumps www.aquacal.com
    AutoPilot Salt Chlorine Generators www.autopilot.com

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    Re: Pool Pilot Digital Help

    Thanks for your responses, I had to have the circut board replaced in the front panel. It works fine now $250 later
    Mark

    25000 gallon In ground vinyl / DE filter/Pool Pilot cartride salt water system/ Hayward Heater?Hayward Pumps

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