I started up my new pool several weeks ago and can't get the chlorine levels up. I've shocked the pool several times and had the water tested and everything looks good except the chlorine levels. I don't think there is anything wrong with the generator but not sure what I'm doing wrong. I'm wondering since it's been high 90's here in TN everyday since I started up the pool it's having trouble generating enough with the heat but shouldn't shocking it get the levels up? I'm also only running the pump during the day and have been told it's better to run the generator at night when it's cooler but I'm new to this and still learning. Right now the pump is running from 8:00 am till 9:00 pm and off at night so the generator is running at 100% during these hours and off at night as well. Should I reverse this I just assumed the pump needed to be running while people are in the pool but I don't know if that matters. Once again we have never had a pool before now and know zero about maintaining the chemicals other than using the test strips so forgive me for the lack of knowledge.