Hayward vs. Pentair THE DEBATE

[Sippmanjr]

Hi All,

I hear different opinions from every plumber I have give me a quote and this phase. PENTAIR VS. HAYWARD. I have heard every side of it from Pentair is built better. To Hayward has much better customer service and pentair will always give you the run around. Is there any real difference or truths to all this. System will be fully automated with iPhone remote system. Is there any real difference between Omnilogic and Easytouch? Do any of the actual pieces of equipment work better or last longer?

Thank you all for your help as I just cannot seem to make this decision!

 

[pooldv]

Nope. It is ford v Chevy. Dealer v dealer. There are good and bad everywhere. Your best bet is to find a great PB and buy what they sell. My PB has a great relationship with Pentair and their local distributor and has no issues with warranty claims or service calls. I'm sure the story is the same for good PB'S who use Hayward. The PB's who can't get warranty service are most often the ones who aren't good customers to begin with. I am sure that Hayward and Pentair will both go out of their way to take care of their customers.

 

[Jimrahbe]

For automation, the most important thing is to use a single brand name so that everything integrates together smoothly. I concur with the Ford vs. Chevy theory as to which is the better.

Jim R

 

[pooldv]

Good point! Ford computers can't control Chevy engines.

 

[ps0303]

For automation I pick Pentair.

 

[isriam]

i prefer jandy automation over my pentair. it was just more user friendly with the iaqualink vs easytouch.

 

[pooldv]

Pentair Screen logic makes it pretty easy. It is usually folks without Screen logic who have trouble programming their automation.

 

[borjis]

Just don't pick a Hayward heater.

 

[ps0303]

Just don't pick a Hayward heater.

I second that. Ha ha ha.....

 

[JoyfulNoise]

Pentair Screen logic makes it pretty easy. It is usually folks without Screen logic who have trouble programming their automation.

Totally NOT true!! (You and Brian must be in league!!) I can program my EasyTouch just fine using my old school RF remote. Monochrome 3-line LCDs forever!!!!

(Then again, I do prefer reverse-Polish notation (RPN) calculators, so that right there should be your first warning sign....)

 

[Schadenfreude]

I have had serious problems with my Pentair pumps, Pentair heaters and Pentair SWGs. My Pentair lights, on the other hand, are the bomb.

 

[pooldv]

Totally NOT true!! (You and Brian must be in league!!) I can program my EasyTouch just fine using my old school RF remote. Monochrome 3-line LCDs forever!!!!

(Then again, I do prefer reverse-Polish notation (RPN) calculators, so that right there should be your first warning sign....)

Wait, what? I am not even going to Google that to see if it is really a thing! :tongue:

 

[JoyfulNoise]

Wait, what? I am not even going to Google that to see if it is really a thing! :tongue:

And I own a slide-rule....

 

[Isaac-1]

Ah, RPN, makes me want to go grab my 48GX, I even know right where it is, complete with the hard copy manuals.