I hired a new pool guy because my former one relocated. I have a 22 x 44 above ground pool built with a deck surrounding it. My cya numbers were a tad low prior to his arrival, on his first day he texted to let me know he added 8 lbs stabilizer and 2 gallons chlorine at 12 noon. I thought it was a little odd as my test only showed to add 2 pounds, I added one pound to a sock the day before he came. At 7 pm I returned home and noticed two huge mounds of granular stabilizer sitting directly on the vinyl. At 8 pm I noticed all the water drained and a giant tear in the liner wear he placed the chemicals.
My my heart is sunk for my kids, I bust my butt and travel all year for work which is seasonal with Summer's off. This is my time to enjoy and We swim all summer everyday. We do not travel much, our pool is almost our entire summer entertainment. My daughter when only 2 years old could pass a swim test, and now at only 3 can beat most 5 and six year olds. I was hosting a family reunion on July 4th, canceled that, didn't want to entertain 10 kids for a week with no pool. Have another family gathering scheduled for August 15th back to school party and it looks like that's going to be a bust as well.
The pool guy is being honorable and filing an insurance claim. Although the whole time he says that he never has a problem with applying chemicals like that it's already been a month and the claims adjuster is just now getting here and he thinks it will be another month before the claim is finished at minimum. We have resorted to joining the closest public pool to us, a YMCA 18 miles away.
My questions regarding compensation. What do you guys think is fair and reasonable. Put yourself in my shoes. I rent the house, but the pool care is my responsibility and my landlord is backing me in the fight against the pool guy. I would never pay my landlord less because this was not his fault. What would you request for not being able to use your pool for the whole summer? We pay a premium to have this pool compared to other similar homes in the area and can only use it 3 to 4 months a year. We will not be using it for this entire season.
Please also let me know if you believe the pool guy was wrong in his application.