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Thread: Venting about Pool Store

  1. Back To Top    #1
    Sherra's Avatar
    Join Date
    Jun 2007
    South Carolina

    Venting about Pool Store

    Just a vent and review of why you should know at least a LITTLE about pool water chemistry in general and about YOUR pool in particular before heading down to your local pool store.

    I had to go down to my local pool store today for some testing chemicals. And for kicks and giggles I always take a sample of my pool water to see what they come up with and what they "suggest". I'm so stinkin' glad I know what I know! Those poor customers today were getting taken for one heck of a ride.

    EVERY person who had their water tested while I was in there was told their phospates were high...EVERYONE. They told me mine was 500 ppb and tried to sell me a couple of jugs of the phosphate remover they so conveniently had on a HUGE display right next to the water testing area. I told them I'd deal with that problem IF it ever became a problem. The guy asked me if I knew what phosphates could do. I politely replied that I did know what phosphates could do and again told him I'd deal with it if that ever became an issue. I haven't put anything in my pool except BBB, muriatic acid and salt in years, so how did I "suddenly" get a high level of phosphates in my pool when THEY just tested my water last month...BEFORE the lovely display was added?

    They also told me my CYA was "a little low" at 30 ppm and tried to sell me a large bucket of CYA. First off, I have a salt system and my CYA should be 60-80 (manufacturer recommendation), not the 30-50 they recommend at the pool store. And second, I tested my CYA last week and got 60~70 (right about halfway, so about 65), which is right in line with what I expected after adding the last round of CYA a couple of weeks ago because I was only at 50. (Just installed the salt system this spring, so I've been adding the CYA a little at a time over the past 2 months before I turned the salt system on 3 weeks ago).

    They also tried to sell me calcium. I have a vinyl pool. He kept trying to argue with me that I NEEDED calcium or my liner would deteriorate. I told him the sun would deteriorate my liner before low calcium would.

    Their FAC test came back pretty much in line with what I got (3) but their pH test came back a little higher than mine. They didn't even test for TC.

    Oh, he also questioned why I use both the FAS/DPD drop test and color matching chlorine tests. (I was picking up reagents for both.) I told him I used the drop tests when I wanted to get an "exact" reading or when I was shocking the water. He had the gall to tell me that color matching was MORE

    That's pretty much all I hear from the pool store people. I only have them test my water for entertainment purposes. I need to just start ordering all my test stuff from here and quit going downtown. 8)
    Kershaw County, South Carolina
    18x36 27,500 gal IG Vinyl Liner, sand filter, 1hp single speed pump running 6 hours twice per day, Hayward Swim Pure salt chlorinator, 2 skimmers, main drain, 3 returns, husband, 2 kids, 3 dogs, 2 guinea pigs

  2. Back To Top    #2
    TizMe's Avatar
    Join Date
    Aug 2007
    Covington, Georgia

    Re: Venting about Pool Store

    Just think about all the $$ you saved or would have spent had you not know how to test your own water. When I am in a pool store I always hang around the water testing counter and wish I had a blood pressure machine cuz mine sure does go up when I hear the pool store people selling owners stuff they dont need......
    Don't have a pool right now. Just sharing what I have learned over the years!
    Helpful Links:
    Pool School,Pool Calculator,Cl/CYA Shock Chart,TF Test Kit
    Doing BBB and loving it!

  3. Back To Top    #3

    Join Date
    Mar 2007
    Coastalish 'down easter'

    Re: Venting about Pool Store

    Sherra, thanks for the laughs! If I haven't already welcomed you, WELCOME TO TFP!!

    Tiz - you have your nitro tabs with you when you stand near the testing station, don't you (how's the ol heart doing this season?)
    Luv& Luk

    Having done construction and service for 4 pool companies in 4 states starting in 1988, what I know about pools could fill a couple of books - what I don't know could fill a couple of libraries :-D

    POOL SCHOOL, TF Testkits, Jason's Pool Calculator, CYA vs. cl chart, (Just a few DARNED handy links!)

  4. Back To Top    #4

    Join Date
    Feb 2008

    Re: Venting about Pool Store

    great story....knowledge is power!!!
    if you can, don't forget to become a TFP lifetime supporter

    30-40yr old prehistoric IG gunite 20 X 40 approx 30000gals
    now with new cool blue Diamond Brite and blue waterline tile (looking good for 40yr old pool)
    new Hayward 244T sand filter, 3/4 Hayward pump, Jandy heat pump
    pool skim (love it)

  5. Back To Top    #5
    frustratedpoolmom's Avatar
    Join Date
    May 2007
    SWSuburban Chicago, IL

    Re: Venting about Pool Store

    Ditto, if I haven't welcomed you yet, glad you're here!

    Quote Originally Posted by Sherra
    I only have them test my water for entertainment purposes.
    You're such a sadist!
    Helpful links: Pool School; CYA/Chlorine Chart
    24' round AG pool, 52" high, Raypak heater; Waterway 2 spd Pump;
    150 Sq ft. Clearwater Cartridge Filter; Former and DISSATISFIED "Pool Frog" owner
    Perfectly Clear Pool Service, Find me on Facebook!

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