can anyone help?

Jul 15, 2016
5
Savannah
we moved into a house with a pool a few months ago. the saltwater inground pool was opened approx. 5 weeks ago. it worked for a week, then one night we turned the pump off as it had been running for a week straight. the next morning we tried to turn it back on and ever since that is has been dead. our pool guy told us that the pump is broken so we bought a new one, hayward 1 hp super pump. he set it up, turned it on and nothing happened. so he then said, its an electrical issue. we had two electricians comer over, both didnt find anything. the second one said it might be the capacitor. we had that checked too but it turned out the capacitor is fine. we even tried a second brandnew hayward pump just to make sure its not the other new pump that has an issue. nothing. we had 6 different people work on it and nobody is able to fix it. of course, the pool is green again now. one guy was here today and he brought the hayward pump inside the house to see what happens if he hooks it up. he used one of our outlet power strips to test the pump. when he did it popped a fuse and the power strip is now bad. the pump is set to 110, all of the power in the house is 110. we cannot figure out what the problem is.
 
:wave: Welcome to TFP!!!

It is possible that the house circuit was only a 15A breaker and the pump might pull more than that to start ... need a LOT more details.

What is the voltage reading where the pump motor hooks up?

Please add your location (City, State or City, Country) to your profile and pool details to your signature as described HERE as it will help us help you.
 
Have you checked to see if there is a GFCI on the circuit for the pump? Does the pump connect to a timer?

You should be able to take the pump to a full service pool store and have them bench test it to see if it works.
 
:wave: Welcome to TFP!!!

It is possible that the house circuit was only a 15A breaker and the pump might pull more than that to start ... need a LOT more details.

What is the voltage reading where the pump motor hooks up?

Please add your location (City, State or City, Country) to your profile and pool details to your signature as described HERE as it will help us help you.


thank you :).

the house circuit is 20A. the voltage reading is 110.
this is our first pool and we both dont really know anything about pools. its just strange that nobody seems to be able to help us. i also dont understand why the pool/ pump did work for a week just fine and then all of a sudden it died.
do you have any idea why the pump did destroy that power strip?
 
Have you checked to see if there is a GFCI on the circuit for the pump? Does the pump connect to a timer?

You should be able to take the pump to a full service pool store and have them bench test it to see if it works.

there is no gfci on the pump circuit.
yes, there is a timer connected to the pump. there is power to the timer.

- - - Updated - - -

the little arrow on the pump points to 110.

- - - Updated - - -

Are you absolutely sure it is wired and setup for 110

the little arrow on the pump points to 110.
 

Enjoying this content?

Support TFP with a donation.

Give Support
Thread Status
Hello , This thread has been inactive for over 60 days. New postings here are unlikely to be seen or responded to by other members. For better visibility, consider Starting A New Thread.