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Thread: can anyone help?

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    can anyone help?

    we moved into a house with a pool a few months ago. the saltwater inground pool was opened approx. 5 weeks ago. it worked for a week, then one night we turned the pump off as it had been running for a week straight. the next morning we tried to turn it back on and ever since that is has been dead. our pool guy told us that the pump is broken so we bought a new one, hayward 1 hp super pump. he set it up, turned it on and nothing happened. so he then said, its an electrical issue. we had two electricians comer over, both didnt find anything. the second one said it might be the capacitor. we had that checked too but it turned out the capacitor is fine. we even tried a second brandnew hayward pump just to make sure its not the other new pump that has an issue. nothing. we had 6 different people work on it and nobody is able to fix it. of course, the pool is green again now. one guy was here today and he brought the hayward pump inside the house to see what happens if he hooks it up. he used one of our outlet power strips to test the pump. when he did it popped a fuse and the power strip is now bad. the pump is set to 110, all of the power in the house is 110. we cannot figure out what the problem is.

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    Piolin's Avatar
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    Re: can anyone help?

    Well you will need to fix the pump, I can't give you advice on that but for the algae

    You need to follow the slam

    http://www.troublefreepool.com/conte...tain-shockingl
    8,400 gal Intex, 3K GPH pump, 16" sand filter, SWG CG-28669, TF100 test kit, speed stir, K-1766 Taylor salt test.

    The corner stone of TFP
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    Mod Squad jblizzle's Avatar
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    Re: can anyone help?

    Welcome to TFP!!!

    It is possible that the house circuit was only a 15A breaker and the pump might pull more than that to start ... need a LOT more details.

    What is the voltage reading where the pump motor hooks up?

    Please add your location (City, State or City, Country) to your profile and pool details to your signature as described HERE as it will help us help you.
    Jason, TFP Moderator
    18k IG pebblesheen pool, Hayward ProLogic P4 w/ T-15 SWG, Pentair 1HP 2-speed Superflo, Hayward 6020 DE filter
    500 sqft Heliocol solar panels, ThePoolCleaner, TF-100 test kit w/ SpeedStir
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    Mod Squad zea3's Avatar
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    Re: can anyone help?

    Have you checked to see if there is a GFCI on the circuit for the pump? Does the pump connect to a timer?

    You should be able to take the pump to a full service pool store and have them bench test it to see if it works.
    TFP Moderator
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    Vogue 21' round AG, Pentair 1 hp 2 speed pump, 36 sq ft DE filter, Hayward S180T 150# sand filter, Houston, Texas
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    Re: can anyone help?

    Quote Originally Posted by jblizzle View Post
    Welcome to TFP!!!

    It is possible that the house circuit was only a 15A breaker and the pump might pull more than that to start ... need a LOT more details.

    What is the voltage reading where the pump motor hooks up?

    Please add your location (City, State or City, Country) to your profile and pool details to your signature as described HERE as it will help us help you.

    thank you .

    the house circuit is 20A. the voltage reading is 110.
    this is our first pool and we both dont really know anything about pools. its just strange that nobody seems to be able to help us. i also dont understand why the pool/ pump did work for a week just fine and then all of a sudden it died.
    do you have any idea why the pump did destroy that power strip?
    20K gal, IG vinyl, 1 HP Hayward Super Pump, Pool Build in 2000, Savannah, Georgia

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    Mod Squad jblizzle's Avatar
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    Re: can anyone help?

    Are you absolutely sure it is wired and setup for 110
    Jason, TFP Moderator
    18k IG pebblesheen pool, Hayward ProLogic P4 w/ T-15 SWG, Pentair 1HP 2-speed Superflo, Hayward 6020 DE filter
    500 sqft Heliocol solar panels, ThePoolCleaner, TF-100 test kit w/ SpeedStir
    Pool School + Test Kit + PoolMath = A TROUBLE FREE POOL
    If you found TFP helpful and we saved you money ... Become a TFP Supporter!

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    Re: can anyone help?

    Quote Originally Posted by zea3 View Post
    Have you checked to see if there is a GFCI on the circuit for the pump? Does the pump connect to a timer?

    You should be able to take the pump to a full service pool store and have them bench test it to see if it works.
    there is no gfci on the pump circuit.
    yes, there is a timer connected to the pump. there is power to the timer.

    - - - Updated - - -

    the little arrow on the pump points to 110.

    - - - Updated - - -

    Quote Originally Posted by jblizzle View Post
    Are you absolutely sure it is wired and setup for 110
    the little arrow on the pump points to 110.
    20K gal, IG vinyl, 1 HP Hayward Super Pump, Pool Build in 2000, Savannah, Georgia

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    Mod Squad zea3's Avatar
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    Re: can anyone help?

    If you post some pictures of the pump label, timer, and electrical set up that may help us troubleshoot your problem.
    TFP Moderator
    Helpful links: TF Test Kits,TFP Pool School, PoolMath
    Vogue 21' round AG, Pentair 1 hp 2 speed pump, 36 sq ft DE filter, Hayward S180T 150# sand filter, Houston, Texas
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    Re: can anyone help?

    Quote Originally Posted by zea3 View Post
    If you post some pictures of the pump label, timer, and electrical set up that may help us troubleshoot your problem.
    So it was an electrical problem. We had another electrician come out and he finally fixed the issue. The other electrician came out twice and said its all good.
    20K gal, IG vinyl, 1 HP Hayward Super Pump, Pool Build in 2000, Savannah, Georgia

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    Piolin's Avatar
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    Re: can anyone help?

    So what happened to the algae issue?

    8,400 gal 3K GPH pump, SWG CG-28669, TF100 test kit, speed stir, K-1766 Taylor salt test.

    The corner stone of TFP
    Pool School - Chlorine / CYA Chart
    8,400 gal Intex, 3K GPH pump, 16" sand filter, SWG CG-28669, TF100 test kit, speed stir, K-1766 Taylor salt test.

    The corner stone of TFP
    Pool School - Chlorine / CYA Chart

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    Re: can anyone help?

    Quote Originally Posted by Piolin View Post
    So what happened to the algae issue?

    8,400 gal 3K GPH pump, SWG CG-28669, TF100 test kit, speed stir, K-1766 Taylor salt test.

    The corner stone of TFP
    Pool School - Chlorine / CYA Chart
    We are working on as we started the pump just today. We put in some shock and will let the pump run 24/7. I also brushed the pool today.
    20K gal, IG vinyl, 1 HP Hayward Super Pump, Pool Build in 2000, Savannah, Georgia

  12. Back To Top    #12
    Piolin's Avatar
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    Re: can anyone help?

    Follow the instructions for slam in pool school

    8,400 gal 3K GPH pump, SWG CG-28669, TF100 test kit, speed stir, K-1766 Taylor salt test.

    The corner stone of TFP
    Pool School - Chlorine / CYA Chart
    8,400 gal Intex, 3K GPH pump, 16" sand filter, SWG CG-28669, TF100 test kit, speed stir, K-1766 Taylor salt test.

    The corner stone of TFP
    Pool School - Chlorine / CYA Chart

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    Re: can anyone help?

    What was the electrical issue????
    Pool installed 8/2015. 30' round Radiant pool. 21,000 gallons. 200# sand. Hayward Vari flow XL valve. 1.5hp Hayward Power-Flo Matrix running 10 hours/day in two periods. TF100 with speed stir. Sun all day, south side of house
    Order test kit TF-100 w/ Speed Stir and then Poolmath Calculator --- RECOMMENDED LEVELS --- POOL SCHOOL --- Algae? --- Chlorine/CYA CHART.

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    Re: can anyone help?

    Quote Originally Posted by doc8404 View Post
    What was the electrical issue????
    that 2 electricians managed to miss?
    44k plaster pool, Pentair 011018 pump, DE6020 filter, LED lights, K2006 test kit

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