Become a TFP Supporter Pool Math Forum Rules Pool School
Results 1 to 16 of 16

Thread: How do I politely tell pool service that that phosphates are just food?

  1. Back To Top    #1

    Join Date
    Jul 2014
    Location
    St. Simons Island, GA
    Posts
    170

    How do I politely tell pool service that that phosphates are just food?

    I have to go to pool store to buy my "liquid chlorine" (as they love to call it, a/k/a 10.5% bleach) as it's the best deal in town money-wise. He keeps trying to get me to bring in a water sample to test for phosphates "because they consume chlorine which is probably why you are using so much of it." I keep telling him "I'm not worried about phosphates. They're just food for algae.", whereupon he keeps repeating himself. How may I politely get him to be quiet and realize that phosphates are just food for algae and that they do not cause my FC level to decrease? What polite arguments may I use? (I'm about to lose my patience with him and tell him to be quiet, but that would be rude.)
    Last edited by tim5055; 07-13-2016 at 08:03 PM. Reason: language
    Home pool: Intex 11,400 gallon AG vinyl pool with sand filter & SWG. Taylor K-2006 test kit - coastal Georgia. I'm also in charge of the Elk's Lodge Pool, which is 55,000 gallons in-ground concrete with sand filter, 2 HP Hayward pump, currently using tri-chlor pucks and cal-hypo system.

  2. Back To Top    #2
    Mod Squad tim5055's Avatar
    Join Date
    May 2014
    Location
    Columbia, SC
    Posts
    8,494

    Re: How do I politely tell pool service that that phosphates are just food?

    Don't bother. He believes it because that is what he was taught. You won't change him.
    TFP Moderator 39 X 18 23,000(ish) freeform gunite; built 2007ish; Pentair Triton II TR100 600lb Sand filter; 2 HP Pentair pump with 2.2 HP AO Smith single speed motor; 2 skimmers, 1 main drain, 4 returns w/waterfall, Stenner 45MHP2 3GPD running@ 60% - 15 gal Tank; heated by the sun CYA 200+ when I started - 50 now. Dolphin Supreme M5 Pool Cleaner. Hot Springs SX Spa, 285 gallon

  3. Back To Top    #3

    Join Date
    Jul 2014
    Location
    St. Simons Island, GA
    Posts
    170

    Re: How do I politely tell pool service that that phosphates are just food?

    You know, I suppose it's possible I may have a "rare and usual circumstance" in which phosphate removal may be prudent. Got a link handy to tell me what those circumstances are? (Mostly, I am running out of responses to keep the conversation friendly and not antagonistic.)
    Home pool: Intex 11,400 gallon AG vinyl pool with sand filter & SWG. Taylor K-2006 test kit - coastal Georgia. I'm also in charge of the Elk's Lodge Pool, which is 55,000 gallons in-ground concrete with sand filter, 2 HP Hayward pump, currently using tri-chlor pucks and cal-hypo system.

  4. Back To Top    #4
    Mod Squad pooldv's Avatar
    Join Date
    Aug 2012
    Location
    DFW, TX
    Posts
    23,994

    Re: How do I politely tell pool service that that phosphates are just food?

    Tell him you already bought a case of phosfree and your own phosphate test and use it regularly because it is the best stuff ever.
    TFP Moderator
    If TFP helped you or saved you money - Become a TFP Supporter! <--Click here
    2012 build and pics, 20k gal gunite, black onyx pebblesheen, OK flagstone, IntellifoVS, cart filter w/Pleatco, IC40 SWG, Solartouch, 5 12'x4' solar panels, HP50HA heat pump, 8mil solar cover, borates, TF-100 test kit, SONOS, Doheny's Discovery Robot, hot tub on bleach

  5. Back To Top    #5

    Join Date
    Aug 2014
    Location
    Houston tx
    Posts
    2,493

    Re: How do I politely tell pool service that that phosphates are just food?

    You could also tell him your doing a lot of power washing and they have the best chlorine price.
    Marla
    No longer living vicariously through other people's pool builds. Pool build is complete on my IG SWCG pool, approx 10,000 gallons. All Jandy equipment - VS 1.5 hp pump, 580 cartridge filter, AquaPure 1400 salt cell, AquaLink PDA system. Dolphin m500. PebbleSheen Blue Surf with shells and beads added. TF-100 w/ SpeedStir. A Houston Pool Build Inside the Loop

  6. Back To Top    #6

    Join Date
    Mar 2015
    Location
    US
    Posts
    122

    Re: How do I politely tell pool service that that phosphates are just food?

    They are essentially using a script, so turn it around and do the same to them. Try, "Thanks for the advice. But I have my own plan for treating my pool. I have a professional grade test kit and I test my own water. I only add common chemicals such as bleach, acid and borax. Thanks for supporting me as a customer by providing bleach at a decent price and for respecting my choice of how I care for my pool". Use this or write your own script. Print it on an index card. Smile and read it word for word each end every time they approach you. After several visits, they will stop asking.
    29,000 gallon vinyl liner custom designed lagoon style in-ground pool (self-built 2015-2016), Hayward EcoStar VS pump, Hayward HP21404T Heat Pump (140K BTU), Hayward Pro Grid DE DE6020 Filter with Fiber Clear, Hayward Tiger Shark, 2 Hayward Color-Logic LED lights, Stenner 45MPHP10
    370 gallon Jacuzzi J-345 spa with ClearRay UV

  7. Back To Top    #7
    JoyfulNoise's Avatar
    Join Date
    May 2015
    Location
    Tucson, AZ
    Posts
    11,585

    Re: How do I politely tell pool service that that phosphates are just food?

    Hand him a TFP business card and tell him your quite capable of managing and testing your pool water yourself. Then inform him that you buy bleach from him because it's a good deal. However, if he keeps pestering you about phosphates, then you'll go find another location to purchase your chemicals from.

    Believe me, if he thinks he'll lose your business, then he'll shut up quick.
    Matt
    16k IG PebbleTec pool, 650gal spa, spillway and waterfall, 3HP IntelliFlo VS / 1.5HP WhisperFlo, Pentair QuadDE-100 filter, IC40 SWCG, MasterTemp 400k BTU/hr NG heater, KreepyKrauly suction-side cleaner Dolphin S300i robot, EasyTouch controls, city water, K-1001, K-2006 and K-1766 test kits, Mannitol test for borates

  8. Back To Top    #8
    JoyfulNoise's Avatar
    Join Date
    May 2015
    Location
    Tucson, AZ
    Posts
    11,585

    Re: How do I politely tell pool service that that phosphates are just food?

    Another funny argument you can use is to tell him that you will lock him in a room full of every kind of food imaginable, like a giant Vegas style buffet. You will then fill the room with poisonous chlorine gas. Then ask him how important he thinks the food in the room will be to him?
    Matt
    16k IG PebbleTec pool, 650gal spa, spillway and waterfall, 3HP IntelliFlo VS / 1.5HP WhisperFlo, Pentair QuadDE-100 filter, IC40 SWCG, MasterTemp 400k BTU/hr NG heater, KreepyKrauly suction-side cleaner Dolphin S300i robot, EasyTouch controls, city water, K-1001, K-2006 and K-1766 test kits, Mannitol test for borates

  9. Back To Top    #9
    Swampwoman's Avatar
    Join Date
    Apr 2012
    Location
    Grand Rapids, MI
    Posts
    3,530

    Re: How do I politely tell pool service that that phosphates are just food?

    This might sound argumentative, but if you can find a way to joke about it, tell him phosphate management is for sissies who don't know how to manage their pools and that you carry the big gun: called chlorine-at-7.5%-of-cya

    Because YOU like killing bacteria TOO! Hi ho!

    Then he might realize he's not hanging with the cool kids
    (And that is the truest possible analogy of the entire phosphate industry shenanigans, btw.)
    In ground extended Grecian, 22,000 gal, Hayward 220t sand filter, vinyl liner, dolphin m4 supreme.
    If TFP has helped you, please click to SUPPORT TFP!
    Helpful Links:
    GET A TEST KIT Chlorine/CYA Chart How to SLAM About Metals & Stains

  10. Back To Top    #10
    needsajet's Avatar
    Join Date
    Jan 2016
    Location
    Sydney, NSW, Australia
    Posts
    3,551

    Re: How do I politely tell pool service that that phosphates are just food?

    Here's a possibility that might help him save face or drop it. Ask him...

    "Can you teach me about the chemical reactions that enable phosphate to consume chlorine? No? Well, could you get an explanation from the chemical company that taught you about it? I'd like to read more about it because I really like to understand everything that's going on in my pool. After I read that, I'll reconsider whether or not to buy some."
    12k IG salt; glass beads in plaster; K-2006C, K-1766, CCL, and Aussie 4in1 (HTH); Pentair Eco800 1.2HP VS; Zodiac SWC 1.3 lb/day (25 g/hr); 25" filter recycled glass; OKU solar panels; 1/2 HP solar pump; Rebel (Warrior) pool cleaner; FlowViz; prior pool AG 10k | Read Before Posting to get the best possible advice | ... and this helped me a lot!: TFPC for Beginners

  11. Back To Top    #11
    cj3737's Avatar
    Join Date
    Jun 2016
    Location
    North Ogden, UT
    Posts
    629

    Re: How do I politely tell pool service that that phosphates are just food?

    I like Jets approach... Tell him you'd like to see a chemical breakdown of everything they suggest happens to a pool and have him give a dissertation about the training he has received to give such professional advice..

    Vince- you have way more patience than I do.. If I have to go to the store, I try to keep conversation to a minimum and go in knowing what I need and go straight there..
    Inherited 24' Muskin Above ground
    13500 gal
    Hayward S180T92S Sand filter
    Taylor K-2006C Speedstir
    TFPC for Beginners | Pool Math | Pool School | CYA Chart | SLAM | Test Kits | ABC's

  12. Back To Top    #12

    Join Date
    Oct 2015
    Location
    Katy/Texas
    Posts
    411

    Re: How do I politely tell pool service that that phosphates are just food?

    We now only go in the pool store to check out the toys that are on sale.
    In ground, 14,000 gallon, white plaster, unheated, stone waterfall, DE Filter, Rainbow 320 Cl, Polaris 3900, FloVis flow meter, F100 test kit, Circupool RJ30+ SWG, Circupool VJ1/Speck Badu EcoM3V variable speed pump.

  13. Back To Top    #13
    wjr75's Avatar
    Join Date
    Jun 2013
    Location
    IL
    Posts
    816

    Re: How do I politely tell pool service that that phosphates are just food?

    I always say I have some left over from last year so I don't need it. Then I say I need 4 cases of your shock which is 12.5% at 10 bucks per case and I get this reaction
    Inground 22k gallon gunite 15x31 main pool, 15x7 wading pool/sunning deck, hot tub/with overflow (9' octagon with limestone top) & slide NSWG, Aqua Blue Pebble Sheen
    Filter dual cartridge Sta-rite 450sq/ft, TF-100 Test Kit
    Heater Raypak 2100 400k btu cupro-nickel exchanger
    Auto pool cover, Polaris 280 auto pool cleaner, Jandy AqualinkRS8 Remote Control System

  14. Back To Top    #14

    Join Date
    Jun 2015
    Location
    East Hampton CT
    Posts
    375

    Re: How do I politely tell pool service that that phosphates are just food?

    Not for nothing but polite doesn't seem to be cutting it.

    A simple, "No thanks. I'm good," should be sufficient. Of course that doesn't seem to work. So give him one last chance and add, "If you ask me one more time to bring in water, I'm take my business elsewhere. So instead of maintaining your current profit margin, you and and only you will be responsible for it's decrease." Then go to the next town. The 45 extra cents in gas money would be worth it to not be hassled.
    Chris
    17' x 35' outdoor in-ground Grecian shaped w/ vinyl liner. ≈ 21,000 gallons. Hayward S-200 Sand Filter and 1 HP Hayward Super-pump. Other Accessories: slide, light, ladder, fiberglass stairs, TF-100. Baquacil Conversion - June 2015, SLAM How-to, Chlorine/CYA Chart

  15. Back To Top    #15

    Join Date
    May 2016
    Location
    Troy IL
    Posts
    465

    Re: How do I politely tell pool service that that phosphates are just food?

    Here's what I'd say:

    "I'm buying my liquid chlorine from you because you have the best deal I've been able to find around. And you think I'm using too much of it? If I were you, I'd be happy to sell me too much of it."

    17,500 gallon IG Vinyl
    Pentair Tagelus TA60D Sand filter
    Pentair Challenger 1.5HP pump CFII N1 1.5A
    Taylor K-2006-A, Stenner 45MPHP10 auto chlorine feed

  16. Back To Top    #16

    Join Date
    Jul 2014
    Location
    St. Simons Island, GA
    Posts
    170

    Re: How do I politely tell pool service that that phosphates are just food?

    wow. So many good ideas .....
    Home pool: Intex 11,400 gallon AG vinyl pool with sand filter & SWG. Taylor K-2006 test kit - coastal Georgia. I'm also in charge of the Elk's Lodge Pool, which is 55,000 gallons in-ground concrete with sand filter, 2 HP Hayward pump, currently using tri-chlor pucks and cal-hypo system.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •