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Thread: Need help with Polaris AWD model ERROR: 03

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    Need help with Polaris AWD model ERROR: 03

    I've literally only used this thing for 1.5 summers now. I've done everything it says in the manual, check pin connectors, make sure its properly plugged in, cleaned filter, rotated the wheels and they all 4 rotated smoothly all turning the brushes independently. Not sure why this error is happening but the error means "Left side traction motor short-circuit"


    Anyone know how to fix this?

    Thanks.
    25,000gal pool with vinyl

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    Re: Need help with Polaris AWD model ERROR: 03

    Quote Originally Posted by Elementalwindx View Post
    I've literally only used this thing for 1.5 summers now. I've done everything it says in the manual, check pin connectors, make sure its properly plugged in, cleaned filter, rotated the wheels and they all 4 rotated smoothly all turning the brushes independently. Not sure why this error is happening but the error means "Left side traction motor short-circuit"


    Anyone know how to fix this?

    Thanks.
    I also notice it will go across the bottom of my entire pool just fine, but the moment it hits a wall and gets in a 90deg angle, that's when it hits er:03. I can also hit the lift button and it lifts just perfectly fine, multiple times.
    25,000gal pool with vinyl

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    Re: Need help with Polaris AWD model ERROR: 03

    So I took the entire cleaner apart and even the T section where the motors are. There was some very minor evidence of water inside there. I went ahead and added some o-ring sealant on top of cleaning the seals and o-ring itself for that T housing. Tried to run the cleaner again and still got Er:03, so I'm guessing the damage has been done to whatever it is Hopefully they will give me another motor housing under warranty.
    25,000gal pool with vinyl

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    Re: Need help with Polaris AWD model ERROR: 03

    Well I ended up taking it to a local pool shop where they had the entire motor unit on hand, and replacing that piece fixed it under warranty. $700 part. O_O Replacement parts for this thing are insanely marked up high.
    25,000gal pool with vinyl

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