Couple of days ago noticed part#4717 valve handle was not turning diverter. I removed knob on top, handle and electric box to find Jandy shaft had broken off top of diverter under valve cover. I removed plastic broken pieces from top of cover and tested to see if electronics still work using switch on side and heard motor noise but no action since I had removed broken Jandy shaft valve.
This is an older Jandy valve like maybe going back to 2003. Jandy tells me #4424 is new valve.
1- Shaft I removed has four slots on top, one being more narrow than other 3.
2 - Female threads for handle on top of shaft
3 - A spring inside shaft on bottom
4- two cams(a top and a bottom both being blue), both having degrees marked every 90 degrees. Bottom cam appears to be cemented to Jandy shaft
5 - a blue washer and a 1/2" pipe thread plastic washer.
6 - Shaft color looks like faded clear plastic that has been out it Sun or in pool chemicals too long.
Problem is Jandy customer support line is saying its an old part I need to replace with a #4424 valve and I wonder if electronics for #4417 will fit replacement #4424.
Any suggestions where I can purchase a replacement shaft as described above. I checked with Amazon and Ebay, nothing.
I spent yesterday afternoon trying to get through to Jandy customer support, Finally was told replacement shaft for JAV(Jandy Activator Valve) was not only not available but JAV for my #4417 was no longer available.
So I go to Ebay and see others selling a JVA 2444 and was wondering if it would fit my #4417. Any know before I call Jandy once again today or Monday?
I see where Pentair, I'll be calling them too if they answer today to ask if their CVA24T will replace JVA on my #4417. My JVA's all 3 are face up meaning label over years is unreadable so have no clue what JAV is powering valve.