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Thread: R-0871 dropper tip different?

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    R-0871 dropper tip different?

    Ran out of original bottle mid test this evening and grabbed the new bottle. At first the drops came as a stream - chocked it up to a full bottle then several dribbles. No control of the drop
    Grabbed the old bottle and swapped dropper tips and it is working perfectly.

    The tips look physically different internally. Possibly a supplier change or a QA/QC issue with the supplier?

    Just wanted to pass the info along
    30k in ground vinyl lined pool surrounded by decking in the woods.
    Hayward sand filter circa mid 80's
    If there is a way to do things less expensively and yield a superior product I am all ears

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    Mod Squad YippeeSkippy's Avatar
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    Re: R-0871 dropper tip different?

    Hmmm... interesting. I'll pass this on to TPTB at TFTestkits.
    My Amazon Smile for November12K Fiberglass IG, Infinity 4000 automatic cover, SWCG, Hayward Sand Filter, Hayward 1.5 Pump, Doheny Discovery Robot, Savi Melody LED pool lights, outdoor speakers and other assorted doo-dads. Sundance Altamar Hot Tub.
    Our pool build--> Our Pool Solved Our Sloping Yard Skippy's Cheap Pool Cooler -->Skippy's New Fountain

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    Re: R-0871 dropper tip different?

    TFTestkits has a big "Oops" to report

    You did right by changing the new tip to the old one!
    Read the post, it gives specific dates and additional info.

    In typical TFTestkits fashion, they were on top of it and have taken steps to correct and rectify this issue. GREAT customer service, as always!
    Gene
    ​12,300 gal IG play pool - Pebbletec - built 10/1999 || Hayward S360SX 36" sand filter || Hayward Ecostar SP3400 VSP || A&A In-Floor cleaning system || Quik Water Leveler || Quik Dek-clor (limited use)
    TF-100 testkit / Speedstir - A good test kit is not an expense, it's an investment

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    Re: R-0871 dropper tip different?

    Quote Originally Posted by proavia View Post
    TFTestkits has a big "Oops" to report

    You did right by changing the new tip to the old one!
    Read the post, it gives specific dates and additional info.

    In typical TFTestkits fashion, they were on top of it and have taken steps to correct and rectify this issue. GREAT customer service, as always!
    I have all the original reagents so I'll just swap tips that look different. Thanks for the link
    This place does have great customer service
    30k in ground vinyl lined pool surrounded by decking in the woods.
    Hayward sand filter circa mid 80's
    If there is a way to do things less expensively and yield a superior product I am all ears

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    Re: R-0871 dropper tip different?

    Send your name and address into TFTestkits@gmail.com and we'll get you a new bottle out tomorrow AM. I am sorry this inconvenience occurred.
    Dave S.
    42k vinyl and concrete pool, 1.5hp pump, 140gpm filter
    TFTestkits , PoolMath , Pool School

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    Re: R-0871 dropper tip different?

    Quote Originally Posted by duraleigh View Post
    Send your name and address into TFTestkits@gmail.com and we'll get you a new bottle out tomorrow AM. I am sorry this inconvenience occurred.
    No need Dave I have the original tips and will check the other affected reagents as I haven't needed to get in to them yet.
    I caught it right in the middle of my first test with new bottle and search results didn't return anything for "R-0871 dropper"

    My kit was shipped June 1st
    30k in ground vinyl lined pool surrounded by decking in the woods.
    Hayward sand filter circa mid 80's
    If there is a way to do things less expensively and yield a superior product I am all ears

  7. Back To Top    #7

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    Re: R-0871 dropper tip different?

    Same happened to me. I will swap tips. Just emailed them

    one on right is mew and streams the liquid

    Imgur: The most awesome images on the Internet

    new product sent.

    a+. Customer service!
    36,000 Gallon, 40x20 IG, Vinyl, Hayward S- 200 Sand Filter, 300,000 MasterTemp heater, 1hp Superpump, Polaris 9550 sport, TF100 test kit

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