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Thread: Pentair Quad DE crack troublea

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    Join Date
    Mar 2015

    Pentair Quad DE crack troublea

    So I contacted Pentair about the filter crack 2 weeks ago. They promptly agreed it was warranty issue and dispatched a ticket to a local pool repair vendor in my area. Repair guy took pictures and left. I never heard back for 4 days and asked what next step was. They said they needed to search every location to find the lower canister. Wait 2 more days and I am told they have to order from pentair and it will take 7-10 days. Nice. Blistering heat in Texas and a pool that is dead in the water with no way to use filter or filter pump. So I said screw it and I purchased one on Amazon and it will arrive tomorrow!!!

    Anyway I am having trouble removing the bulkhead threads on the filter. Channel grips barely grab. Any tips?

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    Mod Squad zea3's Avatar
    Join Date
    Jul 2009
    Houston, Texas

    Re: Pentair Quad DE crack troublea

    Try a strap or oil filter wrench to loosen them.
    TFP Moderator
    Helpful links: TF Test Kits,TFP Pool School, PoolMath
    Vogue 21' round AG, Pentair 1 hp 2 speed pump, 36 sq ft DE filter, Hayward S180T 150# sand filter, Houston, Texas
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    SyKoX2's Avatar
    Join Date
    Jul 2015
    Chattanooga, TN

    Re: Pentair Quad DE crack troublea

    Interesting. I found myself in the exact same situation, brand new Pentair Quad DE with a crack in the very bottom. Pentair was going to replace under warranty so I did not attempt to return it. I have called Pentair 3 times over the last 3 weeks and cannot get the local repair company to call me back. I am starting to wonder if this is a known issue and they are out of stock on the base. Here is a picture of the crack. It is on the very bottom of the filter. Was yours similar? I am losing a small amount of water when i set the pump on the lowest speed possible. It doesn't seem to leak when the pump is not on.

    22,000gal, 18 x 36 Vinyl Inground, Coverstar Auto-Cover, Pentair Intelliflo, Pentair Quad DE 80 Filter, Hayward HeatPro 140k, EasyTouch 4 with IC40 Salt Cell, 2 Intellibrite 5g LED lights, TF-100 Test Kit, Dolphin Nautilus Plus

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