Originally Posted by memaryWe got a ig pool installed and filled dec 2008, 87 gal, gunite, SWG,.
I need to know how much sand should have been put into the pool for the very first time, and how it should have been put in.
The pool company guy put 5 40lb bags in by just dumping them into the deep end where it sat in a pile. Our "pool school" consisted of this guy showing us what each handle did (ie: falls, jets, skimmer ). Nothing was said about testing the water and I never heard the word calcium or take the water for testing. He never even explained the little test kit that came with the pool. He did show us how to clean the filter cartridge, saying maybe once a month it would have to be done.
The problem is that now the sides and bottom are rough as it can be, and they are saying "it's our fault" as the calcium was off. I did have them out in Jan/Feb for what I thought was a built up of sand on everything. The filter cartridge was covered in white hard stuff. The guy lowered the water 1/2 way and added acid ( an acid wash?) He replaced the filter cell, and never said one word as to the cause or what the problem was.
I need to know if the 200 lbs of salt being dumped into the bottom of the pool could be a cause of this, and how do we get a smooth pool. The last water testing was done 5-7-09, results:
don't know pump flow and size.