Hello, I'm new to this site and looking for some help.
I have a 30ft round pool (~23000 gal) and am using a Compupool salt water chlorinator (don't get me started with the list of issues we've had with it). Compupool has replaced the cell once, and has said they will replace it again (with the issues we are having) but we have been waiting over 6 months for 'stock' which they have none. I'm not holding my breath on this and am pretty sure we are stuck with what we have:
"Mr Millarís company Compu Pool, which manufactures and imports swimming pool equipment, was put into liquidation in June 2014 but the liquidator left in August last year and the business was still in operation yesterday."
My chemistry is good, and I can see what I believe is chlorine being generated by the cell, yet everytime I test the water I have zero FAC. It becomes a battle to shock (in the meantime) to keep things clear, while trying to figure out this generator. I've added more than enough salt, bumped the output to 100%, anything I can find in the manual to get either the test strip to show ANY FAC, or the pool store to give me an answer other than 0.
My questions are:
1) Any other suggestions to get FAC residuals?
2) What should I be doing as a 'keep it clear and swimmable' while I figure this out? I have been shocking, but the zero chlorine pool is constantly fighting me back...
Latest water chemistry:
Calcium Hardness: 220ppm