Ok, so we just purchase a 24 ft Intex above ground pool and can i say what a NIGHTMARE! After spending hundreds on getting our ground level we finally started filling the pool last Thursday evening. On Sat morning the pool was an aqua green color but we were still able to see the bottom. My husband quickly ran to Wal-mart and purchase 2 pounds of shock.
We added one pound because this is our first pool and we have no idea what we are doing. No change so that evening he added the rest. On the following day he added 2 more pounds. On Monday it was worse. It became hard to even see the bottom and i guess you could call it cloudy.
I went to a local pool store and took in a sample. They did tell me that i needed the floater and i needed a stabilizer but i could not add the stabilizer until i got the water cleared up. Ok,,,,,they told me based on my sample to add 2 cups muriatic acid , a whole bottle of a stain preventative (something like that) , and a clarifier. The next day no change.
Went back to the pool store and he told me yesterday to add 5 pounds shock because although i have the floater w/ tablets the test showed we had no chlorine at all. So i added the 5 pounds and 2 c acid last night around 7 pm and it was showing on our test strips to have a fc level of 10 or 20. It was the same at 5 am this morning. The pool got worse!!!
I came home today at 3 pm and checked and no chlorine again. I called bk to the pool store and they passed me off to someone else that has 30+ years of exp and she is telling me that my city water is bad. She is saying it is iron but when i went to the store and had my water checked for the 1st time on Mon they checked my fill water also. I am SOOOOOOOOO confused and my poor kids are so let down because they have been dying to get this pool up and running.
I held a sock over my garden hose tonight and did not see any brown. When we clean the cartridge filter (twice a day) it is covered w/ a lot of brown stuff. Looks like rust or something.
Is there anyone PLEASE that can help me or may have experienced this in the past. We are ready to take the pool back but have spent tons of money at this point and will be left w/ a huge whole w/o grass in our yard. TIA!!!