I am a new pool owner (second season). It is a pool spa combination with all kinds of bells and whistles. Too much for my brain! Last year I survived with the help of this site and a good test kit. This year it seems nothing is going right. My salt water generator is not working and two different companies scheduled service calls and did not show up. I have been waiting for a month, meanwhile adding liquid chlorine. I am supposed to have someone come in another 5 days, although that company doesn't have experience with my brand (Aqua Rite) of SWG so...
Also, I THOUGHT I had white water mold so I slammed the pool/spa to 15FC and did all the stuff that "everyone" says you should do for WWM, but this "stuff" floating on top of the water is still there. Now I am thinking it is leaf/dirt/pollen that the chlorine has turned to kind of a mush.
I have two questions for now. This debris stuff that is floating on top of the pool and spa, how do I get it to drop so I can vacuum it? I have a DE filter so I guess I should not use flock.
And...why is the water under the floating stuff clear in the pool, but the spa water always stays cloudy?
I ran the filter continuously for several days, and now run it 10 hours in the pool and 2 hours in the spa. Even when I run it as a waterfall the spa stays cloudy.
I haven't check my numbers in several days because the FC is so high, but before the slam they were ok.
Thank you thank you for any help. Ask questions if needed.