HELP! Hayward SWG's

nlindelldc · Jun 8, 2016

I tried doing a quick search but did not yield much.

I ordered a Hayward Aquarite AQR 15. I'm positive of it, because I've been researching which one to buy for a year now. Anyway, I get the package today and it says "Hayward Swim Pure Plus" on it. The cell doesn't even look the same as the picture and neither does the control box.

Am I out of my mind? Is this the same unit or no?

Please Help!

nlindelldc · Jun 8, 2016

I bought this item on Ebay through PoolSupplyWorld. I called them and they swear up and down that these two models are identical except for the labeling. Can anyone confirm this?!?!?

The product I received looked different than the product on the Ebay listing.

Not Happy

Saturn94 · Jun 8, 2016

Maybe ask Hayward?

rolo918 · Jun 8, 2016

Here's Hayward contact information
Contact us by phone:[FONT=museo_sans300] [/FONT]

(908) 355-7995[FONT=museo_sans300] (U.S.) [/FONT]

[FONT=museo_sans300]Mon-Fri, 8 AM – 5 PM[/FONT]

ping · Jun 8, 2016

They are the same. Hayward has many labels for the same system.

nlindelldc · Jun 8, 2016

ping said:
They are the same. Hayward has many labels for the same system.

Thanks for the replies. Strange thing is that the AQR 15 has rave reviews on Amazon and the SwimPurePlus has horrible reviews. Had me scared. But thanks for the info! But I will definitely call Hayward tomorrow before install to confirm. Thanks again

nlindelldc · Jun 10, 2016

I just wanted to update this thread for the record. Ping is absolutely correct. I contacted Hayward directly to confirm and these two units are indeed identical except for the labeling. Thanks!