Hello!
This is my first post & pool and I'll make it brief, since I've googled the subject repeatedly and contacted my pool installer xx times since July 2015. I followed the instructions to the letter. We brushed so much the brush handle needed duct tape. The pH was perfect. I chose Wet Edge Satin Northshore Caribbean. Environmental Pools have put me off until this spring and still haven't been out to make a determination, though pool opened Apr 22nd.
It's streaky, has sharp edges for kid's toes, brown spots on the bottom (not there last summer), not like sample or website. I should have known when the pebble installers (subcontractors?) tore over my lawn, not the route the other trucks were using, ran over my wheel barrow and nearly ran my well out of water. Sloppy. Enviro Pools kept saying it will resolve itself, but you have to brush it...nothing has changed about the discoloration. I've used their opening & maintenance service 2x month to make sure everything is done right.
There are very few pebble installers near me (1 hr north of Boston). Do I get a quote to fix this, threaten to sue, contact the corporate office of Wet Edge, accept that I got a $2,500 job instead of a $5,800 pebble job?? There are other issues, but I'm starting here first. There are many pics, this is an example.
Thank you in advance.
This is my first post & pool and I'll make it brief, since I've googled the subject repeatedly and contacted my pool installer xx times since July 2015. I followed the instructions to the letter. We brushed so much the brush handle needed duct tape. The pH was perfect. I chose Wet Edge Satin Northshore Caribbean. Environmental Pools have put me off until this spring and still haven't been out to make a determination, though pool opened Apr 22nd.
It's streaky, has sharp edges for kid's toes, brown spots on the bottom (not there last summer), not like sample or website. I should have known when the pebble installers (subcontractors?) tore over my lawn, not the route the other trucks were using, ran over my wheel barrow and nearly ran my well out of water. Sloppy. Enviro Pools kept saying it will resolve itself, but you have to brush it...nothing has changed about the discoloration. I've used their opening & maintenance service 2x month to make sure everything is done right.
There are very few pebble installers near me (1 hr north of Boston). Do I get a quote to fix this, threaten to sue, contact the corporate office of Wet Edge, accept that I got a $2,500 job instead of a $5,800 pebble job?? There are other issues, but I'm starting here first. There are many pics, this is an example.
Thank you in advance.
