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Thread: Help-pump won't turn off

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    Join Date
    May 2010
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    Palm Springs area, CA
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    70

    Help-pump won't turn off

    Tonight after vacuuming I attempted to turn my pump off at the outside control panel ( Jandy Aqualink RS Onetouch) and it does not respond. I can switch to low speed but I cannot turn the pump all the way off. That is, the "pump" button is not working but the aux 2 low speed) does respond.

    Obviously I can cut power at the breaker box, but any ideas? Is this a sign of a bad relay, bad Aqualink board, or bad pump (it is only 18 months old).

    Thanks for any help--
    11,000 gallon in-ground pool/spa combo, pebble-tec, Sta-rite system 3 cartridge 300 sqft, Pentair Whisperflo WFDS-6 2 speed 1.5 HP full-rated, formerly Starite Max-e-Glas 2 HP up-rated single speed, Sta-Rite Max-E Therm natural gas heater. Jandy Aqualink RS Onetouch. Manual vacuum. Chlorine.

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    Palm Springs area, CA
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    Re: Help-pump won't turn off

    Well, I walked out there 10 minute later and it had shut itself down. Reading through the searches about this it sounds like it might be a sticky relay. I assume this means it is on its way out.

    Is this a simple job: turn off power, detach simle wire leads, replace relay, or is there something more involved ie soldering etc
    11,000 gallon in-ground pool/spa combo, pebble-tec, Sta-rite system 3 cartridge 300 sqft, Pentair Whisperflo WFDS-6 2 speed 1.5 HP full-rated, formerly Starite Max-e-Glas 2 HP up-rated single speed, Sta-Rite Max-E Therm natural gas heater. Jandy Aqualink RS Onetouch. Manual vacuum. Chlorine.

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    Mod Squad pooldv's Avatar
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    Re: Help-pump won't turn off

    There is no soldering, just wire screw terminals.
    TFP Moderator
    If TFP helped you or saved you money - Become a TFP Supporter! <--Click here
    2012 build and pics, 20k gal gunite, black onyx pebblesheen, OK flagstone, IntellifoVS, cart filter w/Pleatco, IC40 SWG, Solartouch, 5 12'x4' solar panels, HP50HA heat pump, 8mil solar cover, borates, TF-100 test kit, SONOS, Doheny's Discovery Robot, hot tub on bleach

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    Palm Springs area, CA
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    Re: Help-pump won't turn off

    Looking at the owners manual, it is not obvious which relay to buy? I see 3HP and 1.5 HP jandy relays for sale. My assumption is the 3 HP is the right one for my pump (see signature)?

    Is there anything special about relays I need to pay attention to, in regards to electrical ratings. I'd hate to fry something. I'm just savvy enough to turn the breaker off and use a multimeter, but that's it.
    11,000 gallon in-ground pool/spa combo, pebble-tec, Sta-rite system 3 cartridge 300 sqft, Pentair Whisperflo WFDS-6 2 speed 1.5 HP full-rated, formerly Starite Max-e-Glas 2 HP up-rated single speed, Sta-Rite Max-E Therm natural gas heater. Jandy Aqualink RS Onetouch. Manual vacuum. Chlorine.

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    Mod Squad pooldv's Avatar
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    Aug 2012
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    DFW, TX
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    Re: Help-pump won't turn off

    Give INYO pools a call they can help with this, they sell Jandy relays.
    TFP Moderator
    If TFP helped you or saved you money - Become a TFP Supporter! <--Click here
    2012 build and pics, 20k gal gunite, black onyx pebblesheen, OK flagstone, IntellifoVS, cart filter w/Pleatco, IC40 SWG, Solartouch, 5 12'x4' solar panels, HP50HA heat pump, 8mil solar cover, borates, TF-100 test kit, SONOS, Doheny's Discovery Robot, hot tub on bleach

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