Happy Day!

[jasnovanorder]

So we had an issue over the weekend that caused us to need a new liner for our 2 week old intex ultra frame pool. Called Intex yesterday and after 5 minutes they sent out an email with a form to fill out. Filled it out and attached the required original receipt and sent back. Woke up this morning to find out they will be sending out a new liner within the next couple days! So my question is now I have a liner that is about 90% perfect should I save a good chunk of it for patches later or would storing it for an extended period cause to become brittle?

 

[Texas Splash]

Congrats on the good news. Sure, I would save some of the old stuff. Might come-in handy. Best to keep it in a dry, cool place if you can. Good luck on your new install.

 

[jeffchap]

Intex's customer service is pretty good, isn't it? I'm glad this worked out for you.

 

[jasnovanorder]

Intex's customer service is pretty good, isn't it? I'm glad this worked out for you.

Yeah I was just a bit frustrated at the time. Kinda understandable considering the investment of time and money to have it be taken away before it can be enjoyed. But all is well now just waiting for the new liner.

 

[kimkats]

Dry, cool, bug and critter free place as much as possible.

That is awesome CS for sure!

Kim:cat:

 

[Casey]

So happy for you! Get those cameras up and definitely save a good piece of liner from your old pool.

 

[TSiGirl]

I'm glad to hear it worked out.

 

[DarrelB]

Awesome, good to hear.

 

[rickyislandgirl]

awesome