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Thread: Happy Day!

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    jasnovanorder's Avatar
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    Happy Day!

    So we had an issue over the weekend that caused us to need a new liner for our 2 week old intex ultra frame pool. Called Intex yesterday and after 5 minutes they sent out an email with a form to fill out. Filled it out and attached the required original receipt and sent back. Woke up this morning to find out they will be sending out a new liner within the next couple days! So my question is now I have a liner that is about 90% perfect should I save a good chunk of it for patches later or would storing it for an extended period cause to become brittle?
    Intex AG metal frame vinyl sides 10,400 gal. 3000 gph intex pump with 16" sand filter
    My Slam

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    Texas Splash's Avatar
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    Re: Happy Day!

    Congrats on the good news. Sure, I would save some of the old stuff. Might come-in handy. Best to keep it in a dry, cool place if you can. Good luck on your new install.
    Pat (a.k.a. Texas Splash) ~ My Pool: Viking Fiberglass; 17,888 Gal; Waterway Supreme 2-sp/2-hp pump; Hayward Ctg filter; TF-100 w/ Speed Stir
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    jeffchap's Avatar
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    Re: Happy Day!

    Intex's customer service is pretty good, isn't it? I'm glad this worked out for you.
    25000 gallon free-form gunite
    Jandy Stealth pump/CL340 cartridge filter
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    jasnovanorder's Avatar
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    Re: Happy Day!

    Quote Originally Posted by jeffchap View Post
    Intex's customer service is pretty good, isn't it? I'm glad this worked out for you.
    Yeah I was just a bit frustrated at the time. Kinda understandable considering the investment of time and money to have it be taken away before it can be enjoyed. But all is well now just waiting for the new liner.
    Intex AG metal frame vinyl sides 10,400 gal. 3000 gph intex pump with 16" sand filter
    My Slam

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    Mod Squad kimkats's Avatar
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    Re: Happy Day!

    Dry, cool, bug and critter free place as much as possible.

    That is awesome CS for sure!

    Kim
    TFP Moderator 33x52 round AG 25,600 gals Sand Filter 1.5hp Pump - 2 Speed, SLAM, Pool School, Recommended Levels, Recommended Chemicals, Pool Math, Chlorine/CYA Chart, TF-100 Test Kit

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    Casey's Avatar
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    Re: Happy Day!

    So happy for you! Get those cameras up and definitely save a good piece of liner from your old pool.
    I'd bet you my bikini you'll never get TFP water from a pool store!

    24' Sharkline Venture De Filter

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    TSiGirl's Avatar
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    Re: Happy Day!

    I'm glad to hear it worked out.
    Cornelius 15 Round , Semi Inground, TF-100 Test Kit, Speedstir
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    Re: Happy Day!

    Awesome, good to hear.
    Ultra 16', Intex Sand filter/pump combo, 8' x 20' solar panels, solar blanket w/roll tube, 1" extruded foam floor with Gorilla pad, Liquid chlorine and stabilizer.

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    rickyislandgirl's Avatar
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    Re: Happy Day!

    awesome
    10,400k, AG 21 round, 1.0HP Waterway pump cartridge filter. TF-100

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