I got a warranty-replacement on my previous Tcell-15, which came with a 1 yr warranty, back in Jan '15. I had it tested recently and it failed. Took the cell back to the local Hayward dealer, and he was about to exchange it under the warranty, but then shifted and said that because I had said my salt was running a bit high (3800) and there was a burn mark on the cord for the cable (see pic attached) that it was my fault and he wouldn't exchange or honor the warranty. ??? I told him BS, call the Hayward rep, and he said "he'd get back to me". Not impressed, but not sure what my rights are, has anyone had the cord burn from high salinity? And is 3800 really that high? (I know optimal is 2700-3400). Feel like I'm getting jerked around. . .