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Thread: OMG -- Help!

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    Helen203's Avatar
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    OMG -- Help!

    Today my PB came by to add salt and start the SWG.

    My husband just called and said that the PB also added several buckets of stabilizer (?) to our pool even though Greg told him I had already balanced our pool chemistry. Our CYA was at 60 before this addition -- and I had an additional pound of CYA in a sock in the skimmers to bring it to trim it 70.



    This is where the OMG comes in. I left my husband at home with strict "orders" to prevent the PB from adding anything but salt to the pool. And he didn't.

    Is it possible that he added something other than stabilizer? Greg says that the PB was adament that he had to add buckets of the mystery substance to the pool to "balance the salt".

    Suffice it to say, he didn't test anything at all.



    My Pool Build (2015): inground 12K gals gunite/plaster pool, SWG, 2-speed pump, cartridge filter, gas heater, and polaris cleaner (Jandy). TF-100 Test Kit w/ Speed Stir

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    Richard320's Avatar
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    Re: OMG -- Help!

    If the genius added the stuff to the skimmer, drain the filter tank and rinse off the cartridge and flush out any granules that are stuck inside the filter housing. If it's CYA, it dissolves fairly slow and you'll get rid of most of it that way.
    16K freeform gunite with spa; Pentair 4000 DE filter; Century Whisperflow 1 HP; Pentair Minimax heater.
    Troublefree does not mean Maintenancefree. It's like brushing your teeth: You can spend a couple minutes a day and pennies a week or go to the dentist once a year and spend several thousand dollars.
    A pool is like a pet - you have to feed it every day, even the days you don't want to play with it!

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    Texas Splash's Avatar
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    Re: OMG -- Help!

    At this point, it's probably all a guess. I would suggest trying to contact the company who visited. The term "several buckets" of anything is alarming to say the least. Perfect example of people who don't know water chemistry. Perhaps look on the pool floor and check to see if you see granules laying around. That may be a clue. If not, maybe it was for CH or Alkalinity Up? I'm trying to think positive for you.
    Pat (a.k.a. Texas Splash) ~ My Pool: Viking Fiberglass; 17,888 Gal; Waterway Supreme 2-sp/2-hp pump; Hayward Ctg filter; TF-100 w/ Speed Stir
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    Helen203's Avatar
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    Re: OMG -- Help!

    Quote Originally Posted by Richard320 View Post
    If the genius added the stuff to the skimmer, drain the filter tank and rinse off the cartridge and flush out any granules that are stuck inside the filter housing. If it's CYA, it dissolves fairly slow and you'll get rid of most of it that way.
    Husband is soooo in the doghouse right now, LOL. CYA is over 100 already. I use the skimmer for granulate stuff, PB, not so much.

    - - - Updated - - -

    Quote Originally Posted by Texas Splash View Post
    At this point, it's probably all a guess. I would suggest trying to contact the company who visited. The term "several buckets" of anything is alarming to say the least. Perfect example of people who don't know water chemistry. Perhaps look on the pool floor and check to see if you see granules laying around. That may be a clue. If not, maybe it was for CH or Alkalinity Up? I'm trying to think positive for you.
    Its terrifying, really. We will be SWIMMING in that water, and he didn't so much as pull out a test strip before he went to town adding things.

    I have a call in to the PB, as well as an email. I've taken a few deep breaths now, and the worst case is, we'll have to drain half of the water.
    My Pool Build (2015): inground 12K gals gunite/plaster pool, SWG, 2-speed pump, cartridge filter, gas heater, and polaris cleaner (Jandy). TF-100 Test Kit w/ Speed Stir

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    Texas Splash's Avatar
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    Re: OMG -- Help!

    Good thing you have your own TF-100.
    Pat (a.k.a. Texas Splash) ~ My Pool: Viking Fiberglass; 17,888 Gal; Waterway Supreme 2-sp/2-hp pump; Hayward Ctg filter; TF-100 w/ Speed Stir
    Vital Links: POOL SCHOOL, RECOMMENDED LEVELS, RECOMMENDED CHEMICALS, Poolmath Calculator, SLAM, Chlorine/CYA CHART.
    If you enjoyed your TFP experience, please consider donating to Support TFP!

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    Re: OMG -- Help!

    Quote Originally Posted by Texas Splash View Post
    Good thing you have your own TF-100.
    Good thing I have TFP and pool school so I can manage my pool confidently and not get pool-stored!!!!

    I really do love this forum.
    My Pool Build (2015): inground 12K gals gunite/plaster pool, SWG, 2-speed pump, cartridge filter, gas heater, and polaris cleaner (Jandy). TF-100 Test Kit w/ Speed Stir

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    JoyfulNoise's Avatar
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    Re: OMG -- Help!

    I'd do as Richard says and try to vacuum the pool and clean out the filter. Then, wait a day or two to let everything stabilize. After that, measure your water chemistry and devise a corrective plan.

    Take a deep breath Helen and let it out slowly. Your pool will be fine. This is just a very minor setback.
    Matt
    16k IG PebbleTec pool, 650gal spa, spillway and waterfall, 3HP IntelliFlo VS / 1.5HP WhisperFlo, Pentair QuadDE-100 filter, IC40 SWCG, MasterTemp 400k BTU/hr NG heater, KreepyKrauly suction-side cleaner Dolphin S300i robot, EasyTouch controls, city water, K-1001, K-2006 and K-1766 test kits, Mannitol test for borates

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    Helen203's Avatar
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    Re: OMG -- Help!

    Quote Originally Posted by JoyfulNoise View Post
    I'd do as Richard says and try to vacuum the pool and clean out the filter. Then, wait a day or two to let everything stabilize. After that, measure your water chemistry and devise a corrective plan.

    Take a deep breath Helen and let it out slowly. Your pool will be fine. This is just a very minor setback.
    Greg's on it. Texas needs to send some rain our way to dilute our water! We actually cleaned the filters YESTERDAY, so he knows what to do today.
    My Pool Build (2015): inground 12K gals gunite/plaster pool, SWG, 2-speed pump, cartridge filter, gas heater, and polaris cleaner (Jandy). TF-100 Test Kit w/ Speed Stir

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    Re: OMG -- Help!

    So, good news, the filter does have alot of CYA granules trapped -- pools of it in the base!!!
    My Pool Build (2015): inground 12K gals gunite/plaster pool, SWG, 2-speed pump, cartridge filter, gas heater, and polaris cleaner (Jandy). TF-100 Test Kit w/ Speed Stir

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    Texas Splash's Avatar
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    Re: OMG -- Help!

    Nice!
    Pat (a.k.a. Texas Splash) ~ My Pool: Viking Fiberglass; 17,888 Gal; Waterway Supreme 2-sp/2-hp pump; Hayward Ctg filter; TF-100 w/ Speed Stir
    Vital Links: POOL SCHOOL, RECOMMENDED LEVELS, RECOMMENDED CHEMICALS, Poolmath Calculator, SLAM, Chlorine/CYA CHART.
    If you enjoyed your TFP experience, please consider donating to Support TFP!

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    JoyfulNoise's Avatar
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    Re: OMG -- Help!

    Yup. Just flush it all out. Give the pool 24 hrs of circulation and then test it tomorrow. Hopefully your CYA is not too high.
    Matt
    16k IG PebbleTec pool, 650gal spa, spillway and waterfall, 3HP IntelliFlo VS / 1.5HP WhisperFlo, Pentair QuadDE-100 filter, IC40 SWCG, MasterTemp 400k BTU/hr NG heater, KreepyKrauly suction-side cleaner Dolphin S300i robot, EasyTouch controls, city water, K-1001, K-2006 and K-1766 test kits, Mannitol test for borates

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    Helen203's Avatar
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    Re: OMG -- Help!

    As Kim says, it ain't real without a picture:

    My Pool Build (2015): inground 12K gals gunite/plaster pool, SWG, 2-speed pump, cartridge filter, gas heater, and polaris cleaner (Jandy). TF-100 Test Kit w/ Speed Stir

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    Mod Squad kimkats's Avatar
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    Re: OMG -- Help!

    WOW, WOW, WOW that is a LOT of stuff sitting right there. Time to learn some body blocking skills to keep the PB from doing that again!

    Kim
    TFP Moderator 33x52 round AG 25,600 gals Sand Filter 1.5hp Pump - 2 Speed, SLAM, Pool School, Recommended Levels, Recommended Chemicals, Pool Math, Chlorine/CYA Chart, TF-100 Test Kit

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    Helen203's Avatar
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    Re: OMG -- Help!

    I know, right? Unfortunately, he added 8 pounds of CYA, so even though Greg caught some of it in the filters, most of it ended up dissolved in the water. So we'll be learning how to drain the pool tomorrow, LOL. Greg's normally no pushover, but the pool chemistry stuff is new to us.
    My Pool Build (2015): inground 12K gals gunite/plaster pool, SWG, 2-speed pump, cartridge filter, gas heater, and polaris cleaner (Jandy). TF-100 Test Kit w/ Speed Stir

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    JoyfulNoise's Avatar
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    Re: OMG -- Help!

    Quote Originally Posted by Helen203 View Post
    I know, right? Unfortunately, he added 8 pounds of CYA, so even though Greg caught some of it in the filters, most of it ended up dissolved in the water. So we'll be learning how to drain the pool tomorrow, LOL. Greg's normally no pushover, but the pool chemistry stuff is new to us.
    Best to use a submersible pump that you rent from HD or Lowes. Something on the order of 3000 gallons per hour or so. Don't rely on the pool pump to drain as it loses head too quickly and will take forever.

    You can drain at the deep end and fill at the shallow end so that the water volume doesn't change too drastically. Not the most optimal way to exchange water but it'll do.
    Matt
    16k IG PebbleTec pool, 650gal spa, spillway and waterfall, 3HP IntelliFlo VS / 1.5HP WhisperFlo, Pentair QuadDE-100 filter, IC40 SWCG, MasterTemp 400k BTU/hr NG heater, KreepyKrauly suction-side cleaner Dolphin S300i robot, EasyTouch controls, city water, K-1001, K-2006 and K-1766 test kits, Mannitol test for borates

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    Isaac-1's Avatar
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    Re: OMG -- Help!

    I would be sending an invoice to the PB that did something this idiotic

    Ike

    p.s. remember you will also need to add more salt to make up for the water you are having to drain
    Indoor 20x40 35,000 gallon vinyl pool with 1.5 HP 2 speed Jandy FloPro pump, Hayward EC75 Perflex DE filter, 11 4x12 Techno-Solis solar panels w/ Aquasolar controller, Aquabot Turbo T Robot Cleaner. Also LMI metering chlorine dispenser pump and HotSpring Jetsetter
    I use and endorse TFtestKits TF-100 from http://tftestkits.net
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    Mod Squad kimkats's Avatar
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    Re: OMG -- Help!

    I would be asking HIM to provide the sub pump as well! Why should YOU pay for any of it??

    Kim
    TFP Moderator 33x52 round AG 25,600 gals Sand Filter 1.5hp Pump - 2 Speed, SLAM, Pool School, Recommended Levels, Recommended Chemicals, Pool Math, Chlorine/CYA Chart, TF-100 Test Kit

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    Re: OMG -- Help!

    OK, so here's my plan for tomorrow and Wednesday: 1) test, 2) rent a pump from HD and drain as needed, 3) refill; 4) retest; 5) add stuff as needed by pool math; 6) itemize and bill pool builder. Somewhere in there, I am working and have a drs appt. No problem!

    Its sure a lot of work and expensive for a stupid PB mistake.

    Also want to add that salt has really changed the way my water looks for the better, particularly the way sunlight refracts on the water. (Husband says its the hexagonal refraction of the salt crystals, but then again, he's the one that let our PB add CYA to a perfectly balance pool, so he can't be trusted...). More specifically, I've always felt the water color was "a blue not found in nature", and the salt has softened that to a blue usually found in white plaster pools (which I like), with an interesting texture close up.

    Does anyone have a scientific reason for why the pool changes with the addition of salt?
    My Pool Build (2015): inground 12K gals gunite/plaster pool, SWG, 2-speed pump, cartridge filter, gas heater, and polaris cleaner (Jandy). TF-100 Test Kit w/ Speed Stir

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    Re: OMG -- Help!

    I can't answer that (no salt here) but I can say the "TFP WAY" of taking care of it makes the water
    clarity/sparkle in a way that most non tfp pools don't.

    I've had lots of comments from guests about how great the water looks whenever they come over.

    My realtor even said so once, when I was at the end of a slam lol.
    16x32 IG Vinyl, 13,000 Gals. Hayward S-244T sand filter, SP2810X15 pump
    (1.5 HP motor) Raypak PR266AEN (266k btu) gas heater. TF-100 Test Kit.
    Dolphin E10 Cleaning Robot.

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    Re: OMG -- Help!

    I would make the pool company do it
    or at least TRY to make them do it

    Its the only way they will begin to understand NOT to screw with your pool

    if you dont rub their nose in it they will do it again ...
    Doug - Purchased 1/2016, 1995 house with 16x31 ft, ~23000 gallon Gunite pool w 11x7 spa, 3 Pentair VS pumps, a boost pump for polaris 3900 and a BaduŽ Jet super-sport swim jet pump, 1.5 hp blower, a CL460 Cartridge filter. TF-100 test kit. Aquapure SWG, iAqualink - Lots to learn. New Aquabright, Jandy LEDs, CMP LED Sheers.

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