I had a safety cover installed on my new pool's paver patio this past September. I was inspecting it today, as we're removing the cover soon, and I found that 5 of the brass anchors are rising up from the pavers. Is this normal for a new cover? Or is this indicative of a poor install?
If it's likely a poor install, do you think I actually have a chance to get the company to fix the issue? If yes, what would fixing it entail? Would they have to replace the pavers that were drilled into and redrill the holes? (I was thinking that maybe they drilled them too wide) Or should it be as simple as them hammering the anchor back down and just making that particular strap loser? (if maybe this just happened from them having the cover too tight)
No worries if there's not a clear answer on this - just figured I'd ask in case anyone had experience with this type of problem, or to at least find out if this is a common issue with this type of cover and if I shouldn't expect much to be done to fix the issue.
Here are a couple of pics to show you all what I mean: